African Bank Call Centre Learnerships - Jobs in South Africa

African Bank Call Centre Learnerships

Posted on :

29 May, 2013

Category :

Call Centre Jobs in South Africa, Learnerships in South Africa

African Bank Call Centre Internships

Job Summary

  • Collections on accounts that are in default (arrears) in order to rehabilitate the accounts in a cost effective manner.
  • This is done primarily by telephone.
  • To promote learning in the workplace

 

Description

  • The candidate should currently be unemployed.
  • The candidate should be a South African citizen.
  • The candidate should have passed matric with a 50% pass in English
  • The candidate should not currently be registered as a full time student at a tertiary institution. Part time studies that will not affect the deliverables of the AB programme are allowed.
  • The candidate should not have a criminal record or pending criminal record
  • The candidate should have a clear credit record.
  • The candidate should have basic computer literacy skills.

 

Key Job Responsibilities

Fundamental Competencies:

  • Communication Skills (written & verbal)
  • Listening Skills
  • Client Centric Skills
  • Sense of urgency
  • Stress Tolerance

 

Additional Competencies:

  • Attention to detail
  • Communication Skills (written)

 

Core Competencies (technical):

  • Negotiation skills
  • Call Handling Skills
  • Analytical Skills
  • Computer Literacy

How to Apply

Click on the Apply Now button below or click here to apply online

Location: Durban

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