The responsibilities of a Market Research Associate Account Director are to ensure:
- Maintaining relationships with designated clients.
- Providing a quality service that is second to none, building that business further
- Pitching for designated new business
- Manage, coach and develop, appraise a team of researchers
- Contribute to the running and management of the company
Key Responsibilities
- Manage and co-ordinate client research projects
- Take briefs, interpret and write proposals/proactively suggest research that may be required
- Build the client relationship to ensure all required service levels are met
- Develop and manage job costs to ensure profitability
- To assist and develop your team
- Provide internally training in your areas of expertise
- Identify and implement “best practise’ research techniques
- Proactively promote the company
- Contribute to the development and smooth running of the company
The ideal candidate has the following:
Behaviours
- Project management
- Set priorities and manage tasks
- Manage multiple projects
- Client orientation
- Understand and mange client expectations
- Present a “can do’ attitude
- Build rapport with and show consideration for all work colleagues
- Courteous, respectful and professional in all communications
- Integrity
- Meet deadlines
- Follow procedure
- Time management/prioritise work
- Team work
- Deliver accurate work under pressure
- Attention to detail
- Take initiative
- Proactive self-starter
- Commitment to quality
- Flexibility
- Interpersonal skills
- Organisation skills
- Clear and accurate communication
- Self-development
- Analytical skills
- Integrity and high ethical standards
- Communication skills
Important Relationships
Internal
- Build a strong working relationship with your client service account team
- Build a strong and mutually respectful relationship with the operational departments within the company
- Work co-operatively with other directors and client service teams
External
- Develop a strong professional relationship with your clients
- Be an ambassador for Millward Brown at all times
Skills
Technical Competencies required:
- Pc literacy in Word, Excel, PowerPoint
- Excellent English writing and verbal skills
- Level appropriate quantitative and qualitative research skills
- French speaking added advantage
Previous experience of:
- At least 5 year’s relevant market research experience in a research agency, client company, or management or marketing consultancy.
- A passion for brands and advertising is a must, a curiosity as to understand consumer thinking and opinion and a desire to advise clients how to improve their brands performance in the market place.
- Regularly presenting to clients
- Managing all stages of projects from brief to presentation
- At least one years’ experience managing a small team/line reports
Education
- 3 year degree, preferably in Business Science or in market research, marketing, business, economic or social sciences
Click here to apply online