Client Information Clerk x 3 Positions - Jobs in South Africa

Client Information Clerk x 3 Positions

Posted on :

24 Sep, 2015

Category :

Graduate Jobs in South Africa

CLIENT INFORMATION CLERK 3 POSTS REF NO: HRM 62/2015
Directorate: ICT: Switchboard
SALARY : R132 299 per annum
CENTRE : Steve Biko Academic Hospital

REQUIREMENTS : Grade 12 and a minimum 2 year working experience at Switchboard /
Reception / Helpdesk/ Service Desk/ Call centre. A call centre or relevant/
equivalent qualification will be an added advantage. OTHER: Office
Management. Computer Literacy. Customer Service skills, experience in
client liaison and telephone etiquette as well as good communication skills.
Fluency in English.

DUTIES : The successful candidates will be expected to work shifts (both day and
night). He/ She will perform all Switchboard duties and other office related
tasks. Switchboard duties comprises of the answering of inbound and
outbound calls; attending to enquiries; transferring calls to relevant
departments; sending of SMS`s to staff and patients; taking messages and
relay to the relevant person. Office related administrative tasks compromise
of filing; completing of official documents; updating of telephone directory and
compiling and distribution of in-house telephone bills to relevant departments;
take minutes of meeting upon request. The candidate must remain friendly
and helpful at all times, even when working under pressure and adhere to
Batho Pele Principles. The candidates must be flexible to perform his/her
duties on short notice if the roster changes.

ENQUIRIES : Ms. L.O S Mogane Tel no: (012) 354 3927
Mr. F.C Boshoff Tel no: (012) 354 2478

APPLICATIONS : Application must submitted on Z83 form with certified copy of ID and
certificate of qualifications to Steve Biko Academic Hospital, Private Bag x
169, Pretoria, 0001
CLOSING DATE : 02 October 2015

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