Client Service Officer Recruitment x 2 Positions

Department of Labour Recruitment

CLIENT SERVICE OFFICER: REGISTRATION SERVICES 2 POSTS REF NO: HR
4/4/4/10/10
SALARY : R 148 584 per annum
CENTRE : Labour Centre: Johannesburg

REQUIREMENTS : Senior Certificate. Zero to twelve months experience. Valid drivers licence. Knowledge:
All Labour Legislations and Regulations, Private Employment Agency regulations and
related ILO conventions, Public Service Regulations, Public Service Act,
Departmental Policies , Procedures and Guidelines, Batho Pele principles Skills:
Interpersonal, Telephone etiquette , Interviewing , Computer literacy , Listening
Communication , Ability to interpret legislation , Problem solving , Mediation.

DUTIES : Manage the help desk at the first port of entry within the Registration Services. Render
Employment Services to all the Clients who visit the Labour Centre. Resolve all
complaints on all Labour Legislations received from Clients. Receive all Unemployment
Insurance Benefits Applications and Employer declarations. Receive application forms
in terms of Compensation for Injuries and Diseases Act and Employer registration
forms for COIDA.
ENQUIRIES : Ms EN Mpumlwana, Tel: (011) 853 0300

APPLICATIONS : Chief Director: Provincial Operations: P O Box 4560, Johannesburg, 2001
FOR ATTENTION : Sub-directorate: Human Resources Management, Gauteng

CLOSING DATE : 24 November 2014 at 16:00
NOTE : Applications must be submitted on form Z83, obtainable from any Public Service
Department or on the internet at www.gov.za/documents. The completed and signed
form Z83 should be accompanied by a recently updated, comprehensive CV as well as
recently certified copies of all qualification(s) including a Senior Certificate and IDdocument
[Driver’s license where applicable]. Non-RSA Citizens/Permanent Resident
Permit Holders must attach a copy of their Permanent Residence Permits to their
applications. Should you be in possession of a foreign qualification, it must be
accompanied by an evaluation certificate from the South African Qualification Authority
(SAQA). Applicants who do not comply with the above-mentioned requirements, as
well as applications received late, will not be considered. The Department does not
accept applications via fax or email. Failure to submit all the requested documents will
result in the application not being considered. Correspondence will be limited to shortlisted
candidates only. If you have not been contacted within eight (8) weeks after the
closing date of this advertisement, please accept that your application was
unsuccessful. Suitable candidates will be subjected to a personnel suitability check
(criminal record, citizenship, credit record checks, qualification verification and
employment verification). Where applicable, candidates will be subjected to a
skills/knowledge test. Successful candidates will be appointed on a probation period of
12 months. The Department reserves the right not to make any appointment(s) to the
above post. Successful candidates will be expected to sign a performance agreement.