Complaints Receptionist Vacancy

COMPLAINTS RECEPTIONIST REF NO: Q9/2015/04
SALARY : R 123 738
CENTRE : Durban Kwa-Zulu Natal

REQUIREMENTS : Applicant should be in a possession of a Senior Certificate and relevant
experience. Candidates must have good interpersonal and communication skills.
Applicant must be computer literate and have the ability to work under pressure.

DUTIES : Key performance Areas: Switchboard duties: screening telephone enquiries as
well as handling telephonic complaints: attending to complainants in the reception
area. Capturing of new complaints into the database, capturing case development
into the database. Tying of reports and letters. Updating of registers, assisting with
compilation of monthly reports

ENQUIRIES : Ms CM Lupke: Tel: (031) 310 1300

APPLICATIONS : Post applications to the Independent Police Investigative Directorate, Private Bag
X 54303, Durban, 4000, or deliver applications to, 3rd floor, The Marine Building,
22 Dorothy Nyembe Street (Gardener Street), Durban.

FOR ATTENTION : Ms. C Lupke

CLOSING DATE : 13 February 2015