Concierge Administrator Internship Opportunity at Ker & Downey Africa 2017

Only the brave need apply. We’re calling the doers, the big dreamers, the curious and the adventurous. Ker & Downey Africa, an adventure travel company that chases exceptional moments for intrepid souls with a luxurious edge, is looking for a confident, ambitious junior concierge administrator to update and maintain client and supplier information, and follow the process to enhance the existing experience of our clients’ LuxVenture™ travel arrangements.

You will be taking on a challenging and exciting role at a fun and dynamic company; becoming a part of a well-driven, successful and passionate product team.

The company as a whole is a close-knit team and, although we have different means, we all seek out adventure, exploration and the unknown in some way or another.

We’re pretty (tech) savvy and enjoy an agile environment. And, more so, we love the challenge of finding solutions.

An integral part of your role will include the opportunity to help shape, grow and evolve the sales department. Who knows how you’ll affect the other departments – just one of the benefits of working in a fun, dynamic and agile family.

Day to day responsibilities:

• Book transfers, tours and meet and greet with suppliers
• Accurately capturing all client details and services for client travelling – KDA operations sheet
• Assist with telephonic and emailed correspondence with suppliers/stakeholders
• Assist Adventurists to create itineraries in collaboration with concierge team
• Assist and maintain final itineraries for clients
• Compile research for travel documentation for concierge
• Consistently researching relevant destination and product knowledge
• Assist the adventurist (sales) department with administration
• Responsible for taking initiative for understanding travel logistics

Job details:

• High service levels / high-performance culture
• Update and maintain client and supplier information, and follow the process to enhance the existing experience of our clients’ LuxVenture™ travel arrangements

Company Description
We are an adventure travel company that chases exceptional moments for intrepid souls with a luxurious edge.

Requirements

• High attention to detail
• A passion for customer service
• Efficient with Microsoft Office
• Good communication skills

Advantageous

• Knowledge of African destinations, products and tourism will be received favourably
• Ideally, some experience in data capturing / customer service
• Someone who has travelled and has an infectious passion for travel

Personal Skills/Attributes

• Team-player
• Adventurous
• Extreme accuracy is required.
• Confident and energetic personality
• Capable of self-management & self-actualization
• Problem-solving nature
• Tech savvy
• Thrives in a high performance team
• Strong admin and organisational skills
• Loves to be challenged and pushed outside of their professional comfort zone

Remuneration: Cost to company
Location: Cape Town, CBD, Cape Town
Education level: Diploma
Job level: Junior
Type: 3 months

CLICK HERE TO APPLY
Only suitably qualified/shortlisted candidates will be contacted. Should you not hear from us within two weeks of submission, please consider your application unsuccessful.