Posted on :
8 May, 2013
8 May, 2013
Job description
This is a client facing Job Role. Technical Solution Managers are expected to spend 40-70% of their time in face-to-face discussions with IBM clients. They are responsible for the development and sales of IBM Strategic Outsourcing solutions directly to clients. They lead multinational, multiple discipline teams of subject-matter experts, using a combination of IBM standard and custom solutions and they orchestrate the development of complex, multiple year, custom solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions which meet client business and technical requirements and fulfill IBM’s obligations. Their leadership provides the foundation of the IBM solution that influences our sales teams, human resources, C&N and delivery strategies for the engagement. TSMs own the definition of the services solutions, are accountable for the overall success of the engagement and are the primary source of IBM Global Services engagement management and solution design around the world and across all product and technical disciplines.
Required
High School Diploma/GED
At least 2 years experience in ERP Package Knowledge
English: Fluent
Preferred
Associate’s Degree/College Diploma
At least 4 years experience in ERP Package Knowledge
Additional information
This role requires experience in delivery with a specific focus within the Manufacturing/Distribution environment. Strong ERP knowledge on any of the various packages available will be essential to success in this function.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job ID | GBS-0556135 | Job type | Full-time Regular |
Work country | South Africa | Position type | Professional |
Work city | Johannesburg | Job role skillset | General |
Travel | Up to 3 days a week (home on weekends-based on project requirements) | Job area | Consulting & Services |
Business group | Global Business Services | Job category | Services Solutions Management |
Business unit | AS | Job role | Technical Solution Manager |
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