Inbound/Outbound Sales Advisors

Employer: OUTsurance

Purpose

The Sales department of OUTsurance  is responsible for quoting clients either as a result of an Inbound or Outbound lead and converting this into a sales in terms of the quality and quantity criteria in place.

The Sales team of youi is primarily responsible for all the telephonic sales with the new clients. Within the Sales Business Unit departments are organised according to the type of lead namely Inbound, Outbound and Internet.

Responsibilities

Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:
Minimum monthly premium written
Average premium value
Nett conversion ratio of quotes to sales
Facility quality target
Cancellation ratio

Attitudes

Sales oriented
Attention to detail/Quality orientated
Deadline and results oriented
Initiative and tenacity
Enthusiastic and passionate about the job and the company
Effective at planning and organisation/Work management
Teamwork/Collaboration
Judgement/Problem solving
Adaptability
Integrity
Tolerance for stress
Skills
Interpersonal and communication skills
Selling skills
Negotiations
Keyboard skills
Administration skills
Influencing
Practical learning
Excellent Telephone etiquette and communication skills
Knowledge
Sales Structure
Principles of client service
The workings of a call centre
Computer literacy
Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
Additional info
Candidate will be remunerated on a performance based salary system
Candidate must willing to align themselves with the company values of youi: Passion, Profitability, Recognition, People Development, Awesome Service, Respect & Honesty
The culture & success of the company is based on performance, the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment

 

Qualifications
Matric
Must have completed RE1
Relevant tertiary or Call centre qualification will be beneficial
Experience
Previous Call Center experience in Telesales.
Experience in short term insurance industry is preferred.
Skills and Competencies

 

Attitudes

Sales oriented
Attention to detail/Quality orientated
Deadline and results oriented
Initiative and tenacity
Enthusiastic and passionate about the job and the company
Effective at planning and organisation/Work management
Teamwork/Collaboration
Judgement/Problem solving
Adaptability
Integrity
Tolerance for stress
Skills
Interpersonal and communication skills
Selling skills
Negotiations
Keyboard skills
Administration skills
Influencing
Practical learning
Excellent Telephone etiquette and communication skills
Knowledge
Sales Structure
Principles of client service
The workings of a call centre
Computer literacy
Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
Additional info
Candidate will be remunerated on a performance based salary system
Candidate must willing to align themselves with the company values of youi: Passion, Profitability, Recognition, People Development, Awesome Service, Respect & Honesty
The culture & success of the company is based on performance, the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment

 

How to Apply

Click here to apply online

This position reports to: Team Manager

Apply before Sunday, February 1, 2015Companies may expire jobs at their own discretion.