Posted on :
14 Jan, 2015
14 Jan, 2015
ICT TECHNICIAN (REFERENCE NO 229 /2014)
SALARY : R270 804 – R318 984 per annum (Salary level 9) plus benefits
CENTRE : Pretoria
REQUIREMENTS : A relevant 3 year tertiary qualification in Computer Science or Information Technology and a minimum of 3 years relevant experience in offering technical support services in a corporate environment. General IT knowledge especially on the Windows Microsoft environment. Knowledge of transversal systems will be an added advantage.
DUTIES : The successful candidate will be responsible for the following IT and related functions: Diagnose and resolve software and hardware problems; Assist staff with IT related problems; Track, prioritize and document requests using an IT support request system; Install and configure new computers and other IT equipment; Repair and upgrade different types of computers (software and hardware);
Identify problems and repair all IT equipment; Provide Windows server administration and support; Management of backup management solution and testing of the restore data; Maintain the information security policies and related standards; Conduct impact assessment for the IT infrastructure changes and document changes;
Ensure that all calls logged are resolved within the required time as per department’s ICT service standards; Management of service providers through Servile Level Agreements; Support of transversal systems; Ensure adherence to ICT policies and monitoring of all security risks and mitigation thereof; Keep abreast of technical developments and trends in information security, systems and related areas through research in order to align with the department’s mandate.
ENQUIRIES : In connection with the applications kindly contact Ms W Oosthuizen, Tel No (012) 312-0460 and in connection with the post, Ms N Nyezwa at Tel No (012) 312-0509
APPLICATIONS : Applications must be sent to: The Department of Planning, Monitoring and Evaluation, attention Ms W Oosthuizen, by mail to Private Bag X944, Pretoria, 0001 or hand delivered at Union Buildings, Main Entrance, Government Avenue, Pretoria.
CLOSING DATE : 23 January 2015