Job Opportunity for a Trainer

Employer: Paracon
Work for a Global Pioneer in the contact centre industry.  My Client has beenawarded the Top Employers South Africa certification, because they provide exceptional employee conditions, nurture and develop talent throughout all levels of the organisation and always strive to optimise their employment practices. They are global pioneers in the contact centre and BPO industry, and are passionate about people and their ability to attract the best talent.  They are looking to add a Trainer to their ever growing working family.  You will deliver, evaluate and report on all Business Unit specific training within the operation. Your purpose in detail:

Training:

• Deliver skills training to all Agents;
• Operate within agreed training schedule and meet quality standards;
• Deliver induction training;
• Deliver on-the-job training.

Learning assessments:

• Design pre- and post-training assessments
• Ensure completion of learning assessments and provide relevant feedback based on results.

Administration and Record keeping:

• Accurately record all learning and development interventions;
• Update all training material to ensure currency and accuracy;
• Provide management with relevant training reports;
• Ensure training manuals and aids are prepared for training;
• Make logistical arrangements for training.

 

Here is what you’re going to need:

• Matric or equivalent NQF;
• 2 years experience as a Trainer.

 

How to Apply

Click here to apply online

Don’t wait to get on top of this awesome opportunity, opportunities don’t knock twice. Send us your CV today, we eagerly await your application.
Apply before Thursday, February 12, 2015Companies may expire jobs at their own discretion.