Local Office Managers Vacancies at Department of Home Affairs x 2 Positions

LOCAL OFFICE MANAGER 2 POSTS

DEPARTMENT OF HOME AFFAIRS VACANCIES

SALARY : R337 998 to R398 139 per annum (Level 10). In addition, a range of competitive
benefits are offered.

CENTRE : Eastern Cape: Medium Office: Mount Ayliff REF NO: HRMC 66/14/2a (1 post)
Limpopo: Medium Office: Molemole: REF NO: HRMC 66/14/2b (1 post)

REQUIREMENTS : A relevant 3 year Degree /Diploma or an equivalent NQF level 6 qualification in a
related field with 2 years’ Customer Service experience in a supervisory level
and/or a Grade 12 Certificate with 5 years’ Customer Service experience of which
2 years must be in a management level. A post-graduate qualification will serve
as an added advantage. Knowledge of workflow planning and capacity planning.
Knowledge of Civic Services Regulations, the Immigration Act and Refugee Act
will be an added advantage. Knowledge and understanding of the Public Service
prescripts and the South African Constitution. Experience in resource
management as well as understanding of Human Resources legislations and
prescripts. Knowledge of the Occupational Health and Safety Act. Experience in
Financial Management as well as understanding of the Public Finance
Management Act (PFMA) and Treasury Regulations. Computer literacy with
working knowledge of Ms Word, Ms Excel and Ms PowerPoint. A valid driver’s
licence. Willingness to work extended hours (including weekends, holidays and
shifts) are required.

DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Manage effective operations within a Medium Office. Develop and
maintain an operational plan complemented by action plans for service delivery in
the Office. Provide inputs and advice on policy development and ensure the
effective implementation thereof. Revisit, review and streamline all processes to
ensure accuracy and efficiency in providing Civic and Immigration services.
Develop, interpret and manage statistical information on service standards,
throughout times, bottlenecks, volumes and error rates. Ensure the effective and
uniform implementation of Standard Operating Procedures. Inform the Regional
Manager about work progress, problems and corrective measures applied.
Ensure sound financial and revenue management within the Office in line with the
PFMA and Treasury Regulations. Provide inputs into the IS infrastructure
planning and management and ensure effective implementation. Ensure effective
risk and compliance management by physically inspecting and conducting office
based auditing of procedures and controls. Establish and manage relationships
with all relevant stakeholders to support service delivery in the office. Attend to
and ensure resolution of enquiries and/or complaints.

ENQUIRIES : Ms F Kwape, Tel No: (012) 406) 4258

APPLICATIONS : Quoting the relevant reference number, direct applications to Head Office: The
Director General: Department of Home Affairs, Postal Address: Private Bag X114,
Pretoria, 0001, Physical Address: 232 Cnr Johannes Ramokhoase (Proes) and
Thabo Sehume (Andries) Street, Pretoria, 0002 or email to
[email protected]

NOTE : Equity Requirements: Coloured, Indian, White Male / Female candidates are also
encouraged to apply

APPLICATIONS : Applications must be sent in time to the correct address as indicated at the
bottom of the circular, to reach the address on or before the closing date.
Applications send to a wrong address and/or received after the closing date or
those that do not comply with the requirements, will not be taken into
consideration.
CLOSING DATE : 17 October 2014
NOTE : Applications must be submitted on the Application for Employment Form (Z.83),
obtainable from any Public Service department or at www.gov.za and should be
accompanied by a comprehensive CV, including the details of at least two
contactable referees (should be people who recently worked with the applicant)
and certified copies of qualifications and identity document (with an original
certification stamp). It is the responsibility of applicants in possession of foreign
qualifications to submit evaluated results by the South African Qualifications
Authority. Where a valid driver’s licence is a requirement, applicants must attach
certified copies of such licences. If no contact is made within three months of the
closing date, please accept that the application was unsuccessful. Successful
candidates will be required to enter into a performance agreement and be
subjected to security clearance procedures. Successful candidates may be
required to undergo a competency assessment. Candidates who possess a
tertiary qualification, as well as those who promote representivity (especially
People with Disability), are encouraged to apply.