Posted on :
28 Jan, 2014
28 Jan, 2014
Location: Financial Services – Durban
The Mr Price Group is expanding and we’re looking for talented and passionate Call Centre Agents to join our winning Contact Centre team at our Mr. Price Group Financial Services New Accounts Department and market our great value financial services products.
Working as a Call Centre Agent you will be involved in effectively data capturing and credit vetting direct mail/cellphone applicants and resolve customer’s queries on new applications, have an understanding of credit application rocedures, assist in functions pertaining to the department; resolve and apply new accounts policies and procedures to all store and customer queries.The successful applicant must enjoy being part of a team and working towards a common goal. Furthermore, the position is demanding and would require the ability to work under pressure at times and to work long hours and overtime. The applicant must also possess a responsible and reliable approach to their assigned duties.
Applicants will need to have:
· A valid Grade 12 certificate and call centre experience
· A second language will be an advantage
The skills required for this position include:
• Must be well-spoken and able to communicate proficiently at all levels
• Must be able to analyze information and react positively on it
• Must be able to type 35 words per minute
• Must be computer literate with Microsoft Office 2003
• Must be able to sit for long periods of time with headphones on
• Overtime and shift work will be required as business dictates
The successful applicant must enjoy being part of a team and working towards a common goal. Furthermore, the position is demanding and would require the ability to work under pressure at times and to work long hours and overtime. The applicant must also possess a responsible and reliable approach to their assigned duties.
The Mr. Price Group employs over 20 000 people in South Africa with over 1000 retail stores across South Africa and expanding internationally. The Group has five trading divisions namely; Mr. Price, Mr. Price Sport, Mr. Price Home, Miladys and Sheet Street.
HIRE FOR ATTITUDE AND TRAIN FOR SKILL is the philosophy of The Mr. Price Group seeing employees as partners in the business. Our company’s success is based on its people while its core values – PASSION, VALUE & PARTNERSHIP.
HOW TO APPLY
CLOSING DATE: 06 February 2014
If you have not been contacted within 3 weeks of the closing date please consider your application unsuccessful.
MR PRICE GROUP FINANCIAL SERVICES is an Equal Opportunity Employer and is committed to Employment Equity.