MWEB Recruits WiFi Sales Agents - Jobs in South Africa

MWEB Recruits WiFi Sales Agents

Posted on :

5 Dec, 2013

Category :

Sales Jobs in South Africa

Job Description

The Connect division in Cape Town currently has new and exciting vacancies for Outbound Sales Agents who, reporting to the Sales Outbound Team Manager will be responsible for cross-selling and up-selling MWEB Wi-Fi core products to existing customer base.
Duties & Responsibilities

• Achieve sales targets and objectives through the outbound sales initiatives
• Cross selling and up-selling existing customers from ADSL products to Wi-Fi core products and services offered by MWEB
• Providing exceptional service and product knowledge
• Ensure efficiency with regards to telephony productivity
• Ensure that quality assurance is maintained
• Ensure all relevant documentation is compiled and completed accurately
• Ensure that resolution of customer queries are dealt with in relation to the sales process
• Keep abreast with the latest technology and packages on offer via training

Required Skills

• Ability to manage daily, weekly, monthly and yearly targets non-negotiable
• Good telephone etiquette
• Good time management skills
• Sales orientation
• Team Player
• Attention to detail

Qualifications and experience required

• Proven outbound and sales cold calling track record is essential
• A minimum of 1-year outbound sales experience crucial for this role
• Knowledge of the ISP industry and products desirable
Customer service experience
• Experience in cellular industry preferable
• Fluent in English and Afrikaans

Click here to apply online


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