Retail Sales Representative: Limpopo- Tzaneen/ Louis Trichardt

Puma Energy is a global integrated midstream and downstream oil company active in close to 45 countries. Formed in 1997 in Central America, Puma Energy has since expanded its activities worldwide, achieving rapid growth, diversification and product line development. The company directly manages over 7,500 employees. Headquartered in Singapore, it has regional hubs in Johannesburg (South Africa), San Juan (Puerto Rico), Brisbane (Australia) and Tallinn (Estonia).

Puma Energy’s core activities in the midstream sector include the supply, storage and transportation of petroleum products. Puma Energy’s activities are underpinned by investment in infrastructure which optimises supply chain systems, capturing value as both asset owner and marketer of product. Puma Energy’s downstream activities include the distribution, retail sales and wholesale of a wide range of refined products, with additional product offerings in the lubricants, bitumen, LPG and marine bunkering sectors. Puma Energy currently has a global network of over 2,000 retail service stations. Puma Energy also provides a robust platform for independent entrepreneurs to develop their businesses, by providing a viable alternative to traditional market supply sources.

Main Purpose

• Optimising the performance of a defined number of service stations through independent dealers operating for their own account within the context of a competitive marketing environment with regulated and tight margins
• Tension in achieving an effective balance between marketing benefits and profitability for both dealers and Puma Energy to ensure long-term sustainable and profitable business in a dynamic market where motorists have freedom of choice
• Identify financially viable solutions for each service station within the agreed operating model and convince dealer to adopt this solution

Key Responsibilities

Customer and company profitability for defined sites:
• To implement pricing, rebate and discount levels approved by management and to make recommendations where required
• To monitor dealer margins (dry stock) and recommend changes if necessary
• To ensure all costing associated with clients are accounted for
• To ensure the collection of under recoveries
• To monitor the level of Gross Margin after Variable Cost by customer
• To assist in the appropriation, commitment and liquidation of capital expenditure
• To give input on annual budgeting process, the consolidation of information
• To participate in the process of sales forecasting for the area assigned
• To ensure errors are corrected and reconciliations are done and ensure customer service delivery
• To conduct variance analysis/ business reviews on all sites in the area defined and compare to budget and take corrective action where necessary
• To ensure allocated sites take advantage of promotions and marketing activities to ensure marketing objectives are reached
• To collect all market intelligence and competitor activities, pricing strategies, opportunities for new sites for area of responsibility
• To ensure efficient administration, including asset control, within specified sales area.

Wet stock process for defined sites:
• To ensure assist in ensuring effective wet stock flows to site
• To ensure effective management of wet stock at sites,
• To investigate, and drive the resolution of SOC gains and losses,
• To monitor error transactions, investigate and route to relevant areas for resolution
• To follow-up on all matters referred to other areas of the business for resolution.

Health Safety Environment and Quality:
To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation so as to minimise all risk pertaining to company assets and protection of life

Knowledge Skills and Abilities

• Business Degree or 3 years’ experience gained in a petrochemical, production or business environment,
• Understanding of the business models and processes,
• Knowledge of Puma Energy compliance requirements, Policies and Procedures
• People Management & Communication Skills

Key Relationships