SA Post Office Account Manager: 2 Vacancies

ACCOUNT MANAGER (C5)
SALES AND CUSTOMER SERVICES
WESTERN CAPE REGION (CAPEMAIL x 02 POSITIONS)

Reports to Regional Manager

Job Summary:

Will be responsible for obtaining new accounts and the servicing and expanding of existing accounts of (bulk mail) users to increase (mail) volumes.

Job Responsibilities

• Continuous contact and visits to (bulk mail) users / clients
• Maintain, grow and manage major accounts
• Grow new business by managing the total sales process
• Maintain sound customer relations and customer support
• Handle / follow up serious complaints and regulate the follow up of other complaints
• Close and maintain contracts with clients
• Research / investigate background information of (bulk mail) users including business volumes
• Arrange meetings on a regular basis with (bulk mailers / area managers and branch managers
• Manage the administrative processes, the customer database and client list, collation of sales figures, report writing and correspondence to the clients
• Coach, mentor and coordinate activities
• Monitor activities of competitors
• Satisfy (mail) “needs” of existing clients
• Supply continuous information to corporate, marketing, sales and operational sections
• Complete weekly / monthly sales report
• Remain up to date on latest development in respect of products / services

MINIMUM REQUIREMENTS
• A 3 Year National Diploma (NQF Level 5) in Sales and Marketing
• A 3 Year Degree (NQF Level 6) in Sales and Marketing will be an advantage
• At least four years actual experience in sales of service and / or products
• Code B Driving License
• Computer literacy skills (MS Word, Excel, PowerPoint)
• Product Knowledge
• Operational exposure will be to your advantage

SKILLS AND ABILITIES
• Strong leadership skills and ability to manage people
• Ability to withstand pressure
• Strong sense of responsibility and discreetness
• Good communication and guidance skills.
• Innovator
• Numerical skills
• Good stress and conflict management skills

How to Apply

Send your CV to: The Senior Manager: Human Resources
Selection and Development (Western Cape)
Attention: Christopher Nteyi
PO Box 2001
CAPEMAIL, 8003
Fax number: 086 7678 263
Tel number: 021 – 590 5429
E-mail: [email protected]
Closing date: 10 September 2013
Position number: 60013234, 60013232