South African Post Office (SAPO) Vacancies for Branch Manager (6 Positions)

Reports to:  Area Manager: (North West Rand)

Summation 

Responsible for the effective overall management of a Post Office Consumer Services branch pertaining to the following and
other important aspects.
• customer service delivery, and housekeeping
• staff management
• operational management,
• Stimulate income and control cost
• financial- and stock management

 

Key Responsibilities
The successful incumbent will be responsible for:
• cost effective service delivery at a Post Office Consumer Services branch
• delivery of high quality customer service at a Post Office Consumer Service branch
• the effective financial management of a Post Office Consumer Services branch
• the effective stock management at a Post Office Consumer Services branch
• effective workforce management of a Post Office Consumer Service branch
• for the efficient operational management of a Post Office Consumer Services branch
• Continuous learning and growth
• Contributing positively towards the local Community

 

Requirements, Skills & Abilities
• Diploma with Financial, Banking or Operational Management focus or NQF 5
• At least 4 years operational experience in a retail or financial environment of which at least 1 year on supervisory level.
• Level B driver’s license will be an added advantage
• Post Office specific system knowledge
• Knowledge of all relevant legislation (e.g. FICA, FAIS, PFMA, OHSA, etc.)
• Relevant operational knowledge
• Knowledge of stock and cash management
• Operational system knowledge (POS)
• Product knowledge/customer services management
• Knowledge of internal policies and procedures
• Knowledge of staff and resource management
• Operational process and policies
• General knowledge of contracts and SLA’s
• Knowledge of basic financial management
• Fulfil the terms of FAIS, any related legislation or regulation and any guidelines or regulations issued by the Financial
Services Board

 

Skills and Abilities
• Time management Ability to work under pressure
• Organising skills Relationship skills
• Coaching skills Integrity and honesty
• Business Acumen Interpersonal skills
• Personal financial Problem solving skills
• Management/leadership skills Analytical Ability
• Presentation skills Communication skills
• Attention to detail Financial management skills
• Customer Service orientated Relationship skills

 

Administrative skills
• Drive and results orientated
• Computer literacy

The South African Post Office is committed to the achievement and maintenance of diversity and equity in
employment, especially with regard to race, gender and disability.

 

How to Apply

See details of how to apply below:

Click on the job title to apply online

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