Posted on :
17 Feb, 2014
17 Feb, 2014
Manager I, Monitoring Center(Job Number: 1311000)
Description
Ensure that the Control Room runs efficiently at all times
Pro-active management of staff and signals
Dealing with all staff related issues
Conduct system analysis to prevent and identify problems on computers and equipment
Radios and repeater stations – ensure all systems are fully functional
Client relations, retention and customer care – ensure all client complaints are resolved
Administration – submitting daily, weekly and monthly reports as well as recommendations for improvements
Recruitment
Weekly training of staff
Manage “Signal Management” departmental functions and targets
Qualifications
PSIRA Registered – Grade B
Matric
Computer Literate
Leadership skills
Relevant previous management experience
Job: Customer Call/Alarm Monitoring Center
Organization: Fire & Security, Latin America & South Africa
Primary Location: South Africa-Gauteng-Johannesburg
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