Posted on :
13 May, 2014
13 May, 2014
A vacancy exists for a Retail Centre Representative, reporting to the Retail Centre Supervisor. The purpose of this position is to meet sales targets and grow repeat business through the use of appropriate selling techniques and excellent customer service in dealing with walk in customers.
Take charge of the Centre in the absence of the Supervisor
Minimum Requirements
The successful incumbent should have a minimum matric qualification, but a tertiary qualification would be preferable , with several years in retail and /or industrial selling experience and must be computer literate. Knowledge of Afrox systems, products, policies and procedures is required. A self-motivated, detail and results orientated, pro-active person, with excellent interpersonal, customer service and strong administrative skills is a further requirement. Additional competencies include cross cultural communication and co operation, customer focus, negotiation and conflict resolution, employee development and business acumen.
Job Specification
•Carry out sales tasks and focus on achieving agreed sales targets.
•Utilise cross selling and upselling skills to maximise sales.
•Provide prompt and accurate pricing information in accordance with customer category.
•Maintain the image of the centre to standard at all times.
•Daily cash up and reconciliation of banking
•Assist with inventory control – gasses and welding. Conduct inventory counts as per company standards
•Action reports daily and complete filing to meet auditors requirements
•Deal with customers in a professional and responsive manner at all times.
•Generate accurate and timeous quotations for customers.
•Maintain stock on shelves and replenish.
•Assist with the planning and preparation of sales promotions, and actively participate in these to maximise sales.
•Process all transactions accurately and to required standard.
•Complete telequeries for all non-conformities, and assist with the finding of long-term solutions for problems raised.
•Adhere to all statutory and safety requirements, as well as security procedures.
•Deal with documentation and submit in time for payment purposes.
•Assist with calling on customers and with loading of cylinders or welding items.
•A valid code 08 licence is required as this position entails driving a forklift.
AA/EE: | Applicable | Contract | Permanent |
Location: | Polokwane / Pietersburg | Available: | as soon as possible |
Category: | Sales And Marketing | Offer: | Market Related |
How to Apply
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