Posted on :
27 Jun, 2014
27 Jun, 2014
AGCO is an Agriculture company making a difference. That’s what a career at AGCO is all about. At AGCO you have an opportunity to join their long-term success.
Req ID: 12547
To assist in day to day working & learn the skill sets of the lead Technical Service Specialists
To assist and learn the process of investigations and technical enquiries on service related matters that are reported by telephone and electronic mail/Source.
Accompany on supervised field visits representing Technical Service in areas of problem research/resolution.
Provide support to the Technical Service Specialists & Technical Trainers on training courses.
Recording and collation of incoming data to product/technical service groups of those problems which potentially could affect product quality and or warranty expense.
Build knowledge of all AGCO product groups & systems
A technical knowledge of Agricultural machinery & systems. (learning will develop within the position to AGCO brand)
Knowledge of mechanised agriculture and land preparation techniques
Good interpersonal skills
High level PC expertise: Microsoft, Building skills with AGCO systems
Requires medium level of mechanical, hydraulic and electronic understanding.
Should be able to write clear and concise technical text.
An understanding of the importance of customer care.
QUALIFICATIONS AND EXPERIENCE:
High-level PC expertise. Microsoft Word, Excel, PowerPoint intermediate.
Ability to communicate clearly
Technical knowledge gained through a recognized Agricultural engineering qualification.
2nd language (French) would be an advantage.
Job Segment: Hydraulics, Trainee, Engineer, Information Systems, Agricultural, Engineering, Entry Level, Technology, Agriculture