Associate Account Director at Millward Brown

Posted on :

23 Oct, 2013

Category :

Accounting Jobs in South Africa

The responsibilities of a Market Research Associate Account Director are to ensure:

  • Maintaining relationships with designated clients.
  • Providing a quality service that is second to none, building that business further
  • Pitching for designated new business
  • Manage, coach and develop, appraise a team of researchers
  • Contribute to the running and management of the company

Key Responsibilities

  • Manage and co-ordinate client research projects
  • Take briefs, interpret and write proposals/proactively suggest research that may be required
  • Build the client relationship to ensure all required service levels are met
  • Develop and manage job costs to ensure profitability
  • To assist and develop your team
  • Provide internally training in your areas of expertise
  • Identify and implement “best practise’ research techniques
  • Proactively promote the company
  • Contribute to the development and smooth running of the company


 The ideal candidate has the following:


  • Project management
    • Set priorities and manage tasks
    • Manage multiple projects
  • Client orientation
  • Understand and mange client expectations
  • Present a “can do’ attitude
  • Build rapport with and show consideration for all work colleagues
  • Courteous, respectful and professional in all communications
  • Integrity
  • Meet deadlines
  • Follow procedure
  • Time management/prioritise work
  • Team work
  • Deliver accurate work under pressure
  • Attention to detail
  • Take initiative
  • Proactive self-starter
  • Commitment to quality
  • Flexibility
  • Interpersonal skills
  • Organisation skills
  • Clear and accurate communication
  • Self-development
  • Analytical skills
  • Integrity and high ethical standards
  • Communication skills


 Important Relationships


  • Build a strong working relationship with your client service account team
  • Build a strong and mutually respectful relationship with the operational departments within the company
  • Work co-operatively with other directors and client service teams



  • Develop a strong professional relationship with your clients
  • Be an ambassador for Millward Brown at all times



Technical Competencies required:

  • Pc literacy in Word, Excel, PowerPoint
  • Excellent English writing and verbal skills
  • Level appropriate quantitative and qualitative research skills
  • French speaking added advantage


Previous experience of:

  • At least 5 year’s relevant market research experience in a research agency, client company, or management or marketing consultancy.
  • A passion for brands and advertising is a must, a curiosity as to understand consumer thinking and opinion and a desire to advise clients how to improve their brands performance in the market place.
  • Regularly presenting to clients
  • Managing all stages of projects from brief to presentation
  • At least one years’ experience managing a small team/line reports



  • 3 year degree, preferably in Business Science or in market research, marketing, business, economic or social sciences

Click here to apply online


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