Posted on :
27 Oct, 2021
27 Oct, 2021
AVBOB, Africa’s largest mutual assurance society providing a one -stop funeral insurance and burial solution, has a vacancy for:
Job Title: Head Clerk: Claims C1
Location: Pretoria, Gauteng, South Africa
Reference #: Head Clerk
Contract Type: Permanent
Salary: Market Related
Manage and control the policy holders database and make changes when necessary
Attend to complicated correspondence and intimate and acknowledge claims (level 3) with
payments within the delegation of authority.
Compile statistical data on claims matters namely:- claims received, acknowledged and
Calculate premiums on settled claims for refunds, acknowledge claims for Accident Benefit
and assist with debtor memorandums.
Assist with investigations of complaints received and determine merits of complaints to
advise on the necessary action
Attend to operations within the team and ensure that operations run as smooth as possible
thereby ensuring service level agreements are met.
QUALIFICATION AND EXPERIENCE REQUIRED FOR THE POSITION:
Relevant qualification will be advantageous.
3-4 years administration experience
Life Insurance background will be an added advantage
SKILLS REQUIRED FOR THE POSITION:
Excellent Communication Skills (both written and verbal)
Be able to work independently
Excellent customer services skills.
Application Deadline: 03/11/2021