Posted on :
24 Mar, 2021
24 Mar, 2021
RFID Experts Africa, an agricultural company is currently seeking an experienced and reliable Technical Support Engineer to develop and grow with this dynamic company.
Job Title: Technical Support Engineer: Port Elizabeth (RFID20)
Location: Port Elizabeth, Eastern Cape, South Africa
Reference #: RFID20
Contract Type: Permanent
Salary: Market Related
The Technical Support Engineer will need to manage all the company product technical support tasks, by ensuring that the client’s issues are adhered to and work efficiently. The successful candidate will also be responsible for the daily support tasks that will ensure efficient and coordinated business activities as well as to develop new products and services.
This is an opportunity to grow your skills in the AgTech industry set to grow by 150% each year for the next five years. The business has access to some of the worlds-leading technology in the agricultural market, allowing us to solve real-world problems. RFID Experts Africa together with Shift DX forms part of the BKB Group.
•Matric with programming.
•Post Matric qualification in technology hardware and software support will be to the benefit of the applicant.
•Minimum of 2-3 years of technology hardware and software operational support experience.
•The ability to program various hardware devices (based on manufacturer specs or utilising appropriate scripting languages, as
•Experience in RFID Technologies, including RFID Hardware and RFID Middleware Software will be beneficial.
•The ability to complete the required hardware and software testing of RFID Solutions as part of overall Informatics Solutions.
Knowledge and Skills:
•Electronic assembly and understanding of circuitry and electronics
•Writing diagrams and schematic diagrams
•Coding knowledge in SQL Programming and database manipulation will be beneficial.
•Essential radio frequency identification (RFID) knowledge, UHF and LF primarily.
•Basic knowledge of how to assemble and disassemble equipment.
•Understanding of circuitry/electronics
•Excellent administration skills
•Good communication skills
•Good problem-solving skills
•Good time-management skills
•Good conflict management skills
•Strong computer literacy
•Fully bilingual in Afrikaans and English is a requirement
•People and task orientated
•Responsible for implementing and maintaining the effectiveness of the quality system.
•Plans and performs assignments of a wide degree of difficulty.
•Performs developmental and test work that relies heavily on a comprehensive knowledge of theory and design.
•Receives general direction and exercises considerable discretion as to personal work details.
•May evaluate vendor capabilities to provide required products or services.
•Qualify the solutions (Scanners, readers and RFID solutions) with appropriate testing information for distribution worldwide,
including associated testing documentation and safety regulations.
•Responsible for identifying associated hardware as part of the overall solution from off-the-shelf products and integrate them for
form, fit, and function.
•Program hardware devices based on manufacturer specifications and customise for development and test environments.
•Write test protocols and execute them based on the approved quality system.
•Complete fault isolation, troubleshooting and root cause analysis activities during system integration and testing of systems in the
•Collaborate with the Shift DX team members to ensure continuous improvement and iterative evolution of informatics
•Work with cross-functional teams and provide requested deliverables per project schedules.
•Quantifies Risks: Identifies and quantifies technical risks and their consequences relative to the overall success of the project;
recommends appropriate actions.
•Aligns Strategy to Customer Needs: Modifies operational practices and technical recommendations to accommodate internal and
external customer needs.
•Recommends Responses to Technical Trends: Synthesises technical and customer information to analyse and recommend
responses to market and competitive trends; Develops new or refines existing processes or components for systems.
Unless a Recruitment Agency has been requested to assist with a specific assignment and a written agreement is signed between BKB Ltd and the Agency i.r.o this assignment, all CV’s uploaded onto our SkillsMap portal by an Agency will be deemed the property of BKB Ltd (inclusive of all our subsidiaries) and no agency fees will be payable should the candidate be placed.
Application Deadline: 31/03/2021