Posted on :
17 May, 2022
17 May, 2022
We are the foremost bank-independent Payment Services Provider (PSP) in Southern Africa and process volumes in excess of 2 billion transactions per annum. We play a vital role in the payment ecosystem, consistently delivering quality solutions to our customers. We service multiple industries including major retailers, financial institutions and companies looking to extend their payment services requirements securely and on time. Our aim is to remove the complexities of doing business while providing real value. We have an impeccable track record and are able to deliver innovative solutions that are tailor-made to suit diverse business needs, while at the same time ensuring that the regulatory requirements are taken care of.
Job Title: Human Capital Business Partner
Location: Cape Town, Western Cape, South Africa
Reference #: F011
Contract Type: Permanent
Salary: Market Related
Responsible for working within the business to shape and influence the People Agenda, partnering with line management to translate business priorities into Human Capital activities. The HC Generalist works proactively with business leaders and fellow HC team members to ensure Human Capital is delivered fairly and consistently to a high-quality standard. Partner with the business to understand hiring needs and be responsible for tasks including sourcing, assessment, selection, and pre-boarding.
Human Capital Business Partnering:
Partner with and provide strategic and insightful Human Capital expertise to business leaders on all people-related subjects.
Act as the primary HC contact for the respective business.
Coach and develop senior leaders on a number of HC business-wide initiatives, including cultural change programmes and engagement strategies.
Assess, evaluate and develop the right skills in the right places across the business, facilitating strategies to fill gaps where needed.
Evaluate and build business capability through facilitating talent management, succession and resource planning.
Champion and implement the people strategy within the operation and ensure business strategies align, challenging as required to drive change.
Input into the business strategy and organisation design to ensure that structures, roles and responsibilities and enable delivery.
Recruitment & Pre-boarding:
Carry out online and telephonic (Online/Face to Face) interviews and review submitted portfolios of work to validate applications for specialist roles.
Submit a shortlist of candidates that meet the inherent job requirements, to the hiring manager.
Interview candidates and provide feedback into the selection process.
Manage the delivery of pre-boarding processes; ensure accurate and timely completion of all administration processes; provide support and guidance to line managers and new joiners throughout the process; propose improvements to procedures.
Employee Relations Case Management:
Investigate, and propose solutions for, complex ER cases in liaison with line managers; coordinate the organization’s response to legal cases brought by individuals; contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines.
Support managers at Disciplinary Enquiries.
Represent the operation at CCMA.
Governance and Risk:
Input into business operations risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs.
Provide feedback to the relevant stakeholders within Group HC to initiate improvement projects that will increase profits or protect against risks in the function.
Establish and maintain the highest ethical standard in employment practices, including compliance with all statutory requirements.
Work closely with Group Head of Human Capital and the broader HC team to continuously monitor and identify opportunities for improvement in the efficiency and quality of HC services; provide business feedback to appropriate HC governance forums.
Engage line management to advocate and demonstrate compliance with HC policy and champion interventions.
Partner with the Talent Acquisition team to support attracting and selecting talent
Partner with business to project manage and execute talent practices and other key initiatives
Drives performance management and talent management to improve organizational effectiveness and employee capabilities. This includes talent reviews, performance improvement plans, discipline, attrition management and appropriate staffing.
Drives culture change, as agreed upon with management team, which supports and fosters growth of organizational capability and performance.
Contribute towards the assessment, evaluation and development of the right skills in the right place across the business unit, facilitating strategies to fill gaps where needed.
Drive transformation through providing support and guidance on talent acquisition and administrative components.
Build a culture of respect and understanding across the organisation.
Recognise outcomes which resulted from effective collaboration between teams.
Build co-operation and overcome barriers to information sharing, communication and collaboration across the organisation.
Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions.
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation where relevant to improve performance and fulfill personal potential.
Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Holds self and others accountable to meet commitments.
Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
Handles conflict situations effectively, with a minimum of noise.
Builds partnerships and works collaboratively with others to meet shared objectives.
Plans and prioritizes work to meet commitments aligned with organizational goals.
Rebounds from setbacks and adversity when facing difficult situations.
Anticipates and balances the needs of multiple stakeholders.
Actively seeks new ways to grow and be challenged using both formal and informal development channels.
Applies knowledge of business and the marketplace to advance the organization’s goals.
Have fun and find purpose.
Demonstrate honesty and integrity.
Strive for customer-centricity.
Be both agile and entrepreneurial.
Develop our people for long-term success.
Be an agent of change.
Human Resources related Undergraduate qualifications
Minimum 6 years experience as an HR Generalist or similar role
Application Deadline: 31/05/2022