CallForce Direct Recent Job Recruitment – Apply Now!

Posted on :

18 Jan, 2023

Category :

Call Centre Jobs in South Africa

CallForce Direct is a specialised Call Centre recruitment company focusing on human development and empowerment of South Africans within the Call Centre environment.

We are currently seeking IT call center sales Reps to provide B2B support in tech sales.

Calling on all self driven,IT minded individuals, with minimum outbound telesales experience and IT qualifications to work directly for a reputable Cellular network giant!.

Successful candidates will receive full product and systems training.





Job Title: I.T sales Call Center Rep
Location: Sandton, South Africa

Job Summary:
Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Services in Pay-Per-Use and Unlimited Storage Capacity.

Preferred Qualification:

Matric plus undergraduate or graduate technical degree required in Information Science / Information Technology, Computer Science, or a related field.

2 – 3 years Sales Experience

Core Responsibility:

Business to Business Sales ability

Ensures that service level agreements are met within the agreed time frame

Leads management

Target and Sales driven

Strong negotiating, building rapport and selling skills.

Complete all compliance training within laid down timelines

Be well-groomed and presentable.

Strong computing skills.

Have excellent people skills and intuitive to client’s needs.

Be bilingual (with a third African language being beneficial).

Giving professional presentations, virtually (G-Meet/Skype/Teams) and in writing.

Not buckling under pressure and be very target driven.

Being computer literate in software such as Microsoft Office/Word/Excel/PowerPoint/.

Being calm when dealing with customer complaints and issues.

Working well as part of a bigger sales team but also be able to deliver and work independently.

Account Management skills

Fair knowledge of cloud products like Data Migration backup and/or storage, Domain, Server, etc.

Ability to cross-sell added Value products (Fiber, LTE, Office 365, Teams Voice, etc).

Abilities and skills (Essential):

Meticulous attention to detail and accuracy when processing data

Demonstrate exceptional communication skills, both written and verbal

Confident in communicating with a wide variety of individuals

Passionate about delivering high standards of customer care

Highly numerate and computer literate

Good skills in Microsoft Office or Google Workspace software, in particular, Excel and Word or Google Docs and Sheets

Excellent planning skills

Disciplined at managing own time and workload under pressure

Able to work closely within a team but also independently when required

Fair understanding of the stakeholder engagement

Strong problem-solving skills and strategic thinker

Willingness to develop professionally within this position

We offer

To Apply:

Click Here!

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