Cisco Recruits HR Representative

Posted on :

28 Nov, 2013

Category :

Human Resources Jobs in South Africa

Local HR Services Representative – Emerging Markets Team

An integrated team of local HR services specialists managing the HR country operation scope as defined in the HR Service and Compliance Catalogue. This mainly includes the management of activities which derive from compliance and regulatory requirements which any EMEAR Cisco entity has to act in accordance with. Local HR services is delivered by a virtual team located at critical EMEAR Cisco sites and firmly integrated and aligned with existing shared services teams residing within the GBS- Employee Experience pillar and/or HR such as the HRC Tier 1&2, staffing admin, global mobility, finance G2M, Payroll, ER Delivery, HR Projects and others.

The groundbreaking employee experience pillar is, for the first time, truly bridging cross functional teams to provide simplicity, clarity and greatly improve the holistic employee experience. This will be a journey of improvement over time, leveraging the natural synergies of our functional teams through cross-functional processes. This team also focuses on improving the experiences, processes, and tools that employees encounter daily.

The Competencies
Partnership Building
• Building of effective relationships with managers, employees and HR.
• Consulting & Contracting with Clients
• Collaboration Across Business
• Effective Communication


Excellence in Operations
• Demonstration of Systems Thinking
• Management of Process & Programs
• Champions Continuous Improvement
• Drives Results


Alignment of Analysis and Strategy
• Analyzes and Interprets Data
• Demonstrates critical thinking, sound judgement and a pragmatic approach to decision making.

Knowledge Application
• Demonstrates Cisco Knowledge
• Demonstrates Functional Expertise
Core activities
Service Area Activity Description % of FTE (estimate)


Local Benefits 20 %
Management of
• Local Benefits Admin: Invoicing/Infosec
• Local Benefits Admin: On & Off boarding/Enrollment
• New local Benefit Introduction – ops Support
• Local Benefits Promotion/Event/Comms
• Operational vendor Liaison
• Data integrity & Payroll Processing


Local Absence Management 10 %
Management of
• Medical Leaves (Long and Short term)
• Occupational health Process
• Maternity/Parental/Paternity
• Local Escalations (Employee & vendor)
• Reporting and vendor Liaison – Data Integrity


HR Ecosystem Management – Web presence & Tier 0 20 %
Management of
• All HRC/ HR shared services Escalations (Tier 3 Support)
• Local CEC HR Website Mng & HRIQ
• COE Liaison and Collaboration (excludes Benefits)
• Other local HR Communication – Country level
• HRC and COE training on new local policy
• Crisis Management suppor


Local Compliance 35%
Management of
• Local HR Compliance – Storage,PO and HR mail management
• Local HR Compliance – local mandatory internal HR policy books
• Local HR Compliance Onboarding – Administration & Management (file, new hire training…)
• Local HR Compliance Offboarding – Administration & Management
• Local HR Compliance – other admin documentation (ie : local form)
• Local HR Compliance – contract, addendum,letters change management
• Global Mobility (IA/IT, immigration EY, Frogomen, Cartus)
• Staffing PoC & actions
• Local Audit Support Internal
• Local Audit Support External
• Health And Safety Regulations (ie security training etc)
• Government Reporting and declaration
• Leaseplan & Local Car Policy
• Payroll local PoC & actions
• Commission, Biz ops and Sales finance case escalation
• External Local compliance service Mangement – Medical center, Hospital liaison & management


Local Project & Country Initiative Support 15%
Close collaboration with HR Country Leader and their teams on
• Acquisition /Country Impact
• Restructure /Country Impact
• Site opening or closing
• Country enablement initiative (ie. CIL)
• Local Engagement/Welfare & CSR initiative (Business driven)
• HR Employee Engagement event (ie DDAY, MDC etc, GPTW) (HR driven)

Click here to apply online


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