Posted on :
14 Oct, 2015
14 Oct, 2015
CLIENT INFORMATION CLERK 02 POSTS
REF NO: 07538 Directorate: Information Communications and Technology.
SALARY : R 132 399.00 per annum (plus benefits) CENTRE : Dr. George Mukhari Academic Hospital
REQUIREMENTS : Diploma in Office Administration + 1 year switchboard environment. Grade 12 with 5 years switchboard experience.Strong Computer Literacy (MS Word and PowerPoint). Proficiency in English and other variety official languages.
Basic Ms Excel and Word Proficiency. Knowledge of Bathopele Principles. Strong communications and Report Writing skills.Ability to learn the department’s service delivery components and operate switchboard.
PERSON PROFILE: Excellent time Management, Organizational skills, Communications skills, self-motivated person and goal oriented. Ability to effectively communicate to technical and non-technical personnel at various levels in the organization.
DUTIES : Responsible for professional customer service by performing the following functions: Operating the switchboard by answering incoming calls and ensuring that customers are referred promptly and correctly. Monitor all incoming calls and ensure all customers receive a pleasant and courtesy welcome.
Taking down messages and administration the correct distribution thereof. Supplying basic information to customers regarding the department’s Service.
Updating the internal telephone directory and keeping a database of other important contact numbers. Responsible for fault reporting on telephone system and liaising with service providers in this regard. Utilize the telephone Management system to monitor telephone cost, including printing of reports and verifying information .Keeping and completing registers pertaining to the telephone system. The incumbent will be expected to work shift as the hospital provides 24hour service..
ENQUIRIES : PilaneMogomotsi Tel No: (012) 529 3772
APPLICATIONS : Application must be submitted on Z83 form and must be accompanied by certified copies of qualifications, ID copy and a CV .Applications can be delivered to: Dr. George Mukhari Academic Hospital, 3111 Setlogelo Drive, Ga-Rankuwa, 0208 or posted to: Dr. George Mukhari Academic Hospital, Private Bag X422, Pretoria 0001 .
The Department reserves the right to fill this position (s). CLOSIND DATE : 23 October 2015