Client Service Officer: Registration Services 2 Posts

Posted on :

5 Jan, 2017

Category :

Government Jobs in South Africa

DEPARTMENT OF LABOUR
SALARY : R 171 069 per annum
CENTRE : Labour Centre: Sabie- Ref No: HR 4/4/7/28 (1 post) Labour Centre: Eerstehoek- Ref No: HR 4/4/7/29(1 post)
CLOSING DATE : 23 December 2016

REQUIREMENTS :
Matriculation/ Grade 12/ Senior Certificate plus National Certificate (N6)/ SAQA recognised Certificate (NQF5) in Office Administration/Public Management/ Public experience in administration/Customer/ Client services.
Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Departmental Policies, Procedures and Guidelines, Batho Pele principles.
Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Listening, Communication, Ability to interpret legislation, Problem solving, Mediation.

DUTIES :
Manage the help desk at the first port of entry within the Registration Services.
Render Employment Services to all the Clients who visit the Labour Centre.
Resolve all complaints on all Labour Legislations received from Clients.
Receive all Unemployment Insurance Benefits Applications and Employer declarations.
Receive application forms in terms of Compensation for Injuries and Diseases Act and Employer registration forms for COIDA.

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ENQUIRIES:
Mr RP Mashile, Tel: (013) 764 2105 Mr JJ Mashinini, Tel: (017) 8832 418

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