Communicate IT Current Job Opportunity – Apply Now!

A well established and tech savvy organization is looking for highly skilled Integration Support Engineers.

if you have the ability to troubleshoot and elegantly fix complex issues and looking for a relaxed , calm and fast paced environment then this is the role for you!.

Job Title: 2X Intermediate Support and Integrations engineer
Location: Johannesburg North
Reference: CNI000244-YaS-1

Job Summary:
Taking ownership of customer issues reported and seeing problems through to resolution.
Monitor monitoring and alarming systems and deal with issues raised.
Analyse and identify possible issues or improvement needs.
Provide prompt and accurate feedback to customers
Ask customers targeted questions to quickly understand the root of the problem.
Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
Ensure all issues are properly logged
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Work closely with peers and management in the operations environment and cross-functionally groups.

Duties & Responsibilities:
Qualifications:
Minimum of 2 years’ mobile telecommunication experience in a Support and Integration position.
Experience in integration and supporting applications and troubleshooting.
Experience with working a Telcommunication environment

Skills:
A highly skilled technical professional who is trained to resolve problems quickly and assist the customer with all aspects of their service needs.
Unix or Linux Skills are essential.
System administration skills are required.
Bash scripting.
Intermediate SQL Knowledge is essential.
Knowledge of Business processes, concept.

To Apply:

Click Here!

Please visit our website www.communicate.co.za to submit your CV directly or to view other Information Technology related jobs. If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable positions.

We also invite you to contact us to discuss other exciting career opportunities in Information Technology! For more information, please call Yache Samuels on 076 368 3968