Consumer Researcher – R&D – Unilever South Africa

Posted on :

22 Aug, 2013

Category :

Research Jobs in South Africa

At Unilever, we are looking to expand our Talent Pool of Consumer Technology Insight (CTI) Professionals within R&D in the future located in Durban and Johannesburg. We act fast to anticipate our consumer needs, fast to translate ideas into new products, and fast to make, distribute and market them. We create products that people enjoy, trust and use as part of their daily lives. Which is why, as part of Unilever, you could make an impact on a global and local scale. We look for people with different views, ideas, experiences and backgrounds to bring dynamism to the business and, most importantly, an empathy with consumers. It’s these people working together that make Unilever one of the most successful consumer goods companies in the world. People with the courage to be heard, seize opportunities and take risks. We want people who have got a wealth of experience in Consumer Insight and Research preferably within FMCG businesses or recent graduates who are looking for an opportunity to work with some exciting brands. Could it be You? Then please, click apply and complete your profile including a CV so that we know you are happy to be in our talent pool. When a suitable opportunity is available then we’ll let you know, send the job description and set up a call to discuss further.



Deliver qualitative, quantitative and sensory consumer research support to Product and Packaging Development by interacting in a multi-disciplinary business environment, providing a critical link between the Regional Category unit, and particularly the R&D team, and the consumer, ensuring the delivery of outstanding innovations to support the Category Innovation Portfolio.



Bachelor’s Degree with psychology & or sociology (social science) as a major

18 months relevant experience in consumer research



Understand and apply appropriate methodology to suit study objectives, share best practice amongst team/region and adapt and/or input into novel methodologies where necessary

Employ a sound understanding of the category, brands, competitive environment and technology to drive technical target setting through consumer insight generation in innovation and/or strategic understanding projects, including competitor benchmarking

Define and contribute to the research proposal for innovation, strategic or competitor benchmarking studies by engaging with the product or packaging development teams during the brief and proposal stages

Manage the research projects (logistics, briefing, agency selection, documentation and sourcing of relevant materials, etc)

Conduct the study (eg Product drop-off and recall, moderating focus groups etc) or lead agencies to execute the study according to the brief

Capture all relevant data, understand and apply appropriate analysis technique, interpret the results or lead agencies on report/analysis preparation.

Report and present the findings

Drive and represent regional consumer understanding in R&D (both in regional and category teams) through sharing learnings and organizing/engaging in

Lead consumer immersions aimed at bringing the R&D team close to consumers to better understand their needs, thus influencing future innovations

Recruit, manage and maintain panels (eg Sensory, technical panels, etc)

Ability to lead/represent R&D in innovation projects (Functional leadership role)


Unposting Date: Ongoing

Schedule: Full-time

Primary Location: South Africa-KwaZulu-Natal-Durban

Shift : Day Job

Job: Research/Development

Travel: Yes, 15 % of the Time





Click on this link to apply online


Please note: as part of the job application, you will be asked to complete an online assessment. Completion of the assessment is mandatory in order to be considered. Please allow yourself plenty of time to complete both the application and assessment.  If the assessment is filled out partially or not at all, it will adversely affect the progress of your application. Please be aware that you will have to complete the assessment at once as you will be unable to return to it later.

For further information about this position please call 0800 980 612


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