Customer Care Vacancies [9 Positions]

Job Description
Receive inbound calls and interact with customers in a compliant and customer centric manner in order to direct or resolve the customer query effectively

Requirements
Matric with 1-2 years’ experience within a Collections environment

Responsibilities
Engage with customers to resolve customer queries
Effective self-management and team work
Deal with customers in a customer centric manner

The Individual
· Telephone etiquette
· Conflict management
· Query resolution
· Product knowledge
· Analysis
· Written and verbal communication skills
· Business acumen
· Attention to detail
· Influencing others
· Integrity and values

Click here to apply online