Customer Care Vacancies [9 Positions]

Posted on :

3 Apr, 2014

Category :

Customer Service Jobs in South Africa

Job Description
Receive inbound calls and interact with customers in a compliant and customer centric manner in order to direct or resolve the customer query effectively


Matric with 1-2 years’ experience within a Collections environment


Engage with customers to resolve customer queries
Effective self-management and team work
Deal with customers in a customer centric manner


The Individual
· Telephone etiquette
· Conflict management
· Query resolution
· Product knowledge
· Analysis
· Written and verbal communication skills
· Business acumen
· Attention to detail
· Influencing others
· Integrity and values


Click here to apply online


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