Customer / Operations Manager – Free State

Main purpose of job
To develop and implement business plan that will deliver budgeted turnover, profit, growth, share and innovation targets by category and /or brand within customer portfolio thereby contributing to the achievement of business objectives in the Free State region

 

Main Responsiblities

• Responsible for setting, leading and executing the account and operational strategy for the Free State region
• Continuing and building on KCC’s existing category leadership platform. Ensuring the business exploits its current competitive advantage and remains a key trade partner all customer in region
• Generate and execute category insights, strategies, and actionable ideas to create sustainable, advantaged, and profitable top-line growth for Kimberly-Clark and regional accounts in Free State
• Become the expert in customer systems and using this intelligence to extract high quality analysis and insights, actionable assortments, planograms and merchandising recommendations, and reporting in a timely and professional manner that exceed customer needs and expectations.
• Develop and foster business building relationships across the region with all contacts that will impact the successful delivery of collaboration projects that lead to mutually achieving objectives.
• Demonstrate strong negotiating skills that effectively prevent conflicts while facilitating winning solutions that elevates Kimberly-Clark with the customers.
• Drive collaboration with key retailers, including all elements of the shelf and go to market solutions – including solutions which impact the shopper outside the store environment
• Actively develop and implement contact strategy within assigned customers to achieve account, category, brand and customer objectives
• Develop and leverage relationships across K-C to achieve commercial, category, brand and customer objectives
• Able to initiate and engage in relevant / solid commercial discussions which result in tangible outcomes for both KC and customers with the Free State region

 

Job Requirements

FREE STATE BASED

Required qualifications / Experience
Matric and Tertiary Education (minimum 3 year Degree/Diploma) with at least 3-5 years FMCG commercial experience – proven track record in both key accounts and operations preferable

 

Key Competencies

• Achieve the following:
• Business targets both for national accounts and GBA as appropriate:
• Achieve volume, NSV & IOP and share targets by category and by customer
• Achieve annual trade promotional budget by account, by category
• Achieve supply chain KPI’s (forecast accuracy, case fill, order fill, DOT, % credit notes)
• Achieve POP targets by customer for existing and new SKU’s(on-shelf availability, ranging, merchandising picture of success, forward share, pricing, promotions, innovation)
• Achieve personal development & teams development targets (where appropriate)
• GBA Targets – volume, value and profit

 

Click here to apply online

Requisition # Cust/OpsManFreestate
Job Title: Customer / Operations Manager Free State Region
Job Type: Full-time
Location: Bedfordview – Bedfordview, GT 2008 ZA (Primary)
Category: Marketing
Education: Bachelor’s Degree