Posted on :
7 Jan, 2015
7 Jan, 2015
Customer Service Representative (6 month Contract)- Technical Support x 4 Vacancies
The Operations Customer Contact Centre, located in Cape Town, currently have 4 vacancies for a Customer Services Representative on a 6 month contract, who, reporting to the Team Manager, will be responsible to telephonically (not limited to) respond to the needs of MWEB customers within the prescribed scope of support.
To understand the requirements of the customer and to deliver fast, professional support, accurate, relevant product information and to resolve or correctly escalate the customer, exceeding the customer’s expectation.
Customer Service Representatives are responsible for customer interactions that result in resolved queries within scope whilst ensuring that quality and cost effectiveness is maintained.
– Please note that this job may expire at any time, for operational reasons.
Advert closing dates may vary from those published on job boards and third party sites.
Please double-check the closing date before applying
How to Apply
Apply before Saturday, January 17, 2015Companies may expire jobs at their own discretion.