Posted on :
12 Jan, 2023
12 Jan, 2023
Help Desk Support Technician – Level 1 – Roodepoort
Job Title: Help Desk Support Technician – Level 1 – Roodepoort
Location: Roodepoort
Job Summary:
Duties & Responsibilities:
High-energy, patient, self-motivated individual
High regard for moral and business ethics and performance standards
Able to take responsibility & provide solutions
Client service Focus (Patience, tact & diplomacy)
Being attentive to customer needs & convey (technical & non-technical language in non conceding language)
Deep understanding of computer hardware & software
Ability to troubleshoot, test, repair and service technical equipment
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with tools and applications
Ability to research solutions or information regarding technical issues
Sound English oral and written communication skills
Reliable and hard working
Professional, neat appearance (Application)
Any help desk experience in Telecommunication or automation
Any experience in hardware, software, network, basic operating systems
Any qualifications in hardware, software, network, basic operating systems
Able to operate effectively in a team, contributing to team operations and working relationships
Desired Experience & Qualification:
Matric
I.T. – Deep understanding of computer hardware & software
Package & Remuneration:
Between R7500 – R9000 (based on knowledge, skill & experience)
To Apply:
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