Deloitte‘s professionals are dedicated to strengthening corporate responsibility, building public trust and making a positive impact in their communities. Deloitte South Africa recruits:
Implementation Consultant
Responsibilities:
- Manage the planning and rollout and implementation of tax related software products.
- Provide training to clients on tax software and maintenance of training material
- Identify and present additional solutions (products or services) to increase productivity with client’s existing products
- Identify problems or issues with software and submit program change requests to development group. Make recommendations to management and / or development groups on how support or programs can be improved
- Weekly reporting on implementation team financial results to implementation team manager
- Plan and manage the implementation, training, and ongoing support to clients for tax software products with the goal of increasing client renewals and expanding product usage
- Manage the overall client relationship and ensure client satisfaction by quickly and accurately resolving client issues
- Manage the quality and continually drive the improvement of training to clients on tax software products
Key attributes:
- Self-starter
- Delivery focused and hard working
- Innovative and an entrepreneurial spirit
- Client focus and networking abilities
- Strong communication / interpersonal skills
- Strong relationship building skills
- Ability to work in a team
- Conflict management skills
- Open, honest with high standards of ethics
- Strong presentation skills
- High energy levels
- Planning and organizing skills
Experience/Knowledge:
- Previous tax experience is required especially in the role of a tax accountant/manager in a corporate environment
- Experience developing and maintaining spreadsheets and/or database applications is preferred
- An understanding of various software products i.e. Windows NT, Windows 2000, MS Office 2000
- Bachelor of Commerce or equivalent
- Additional financial (eg Honours or CA) or tax qualifications are required
- Articles would be an advantage
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