Deloitte South Africa: Senior Exchange Administrator

Deloitte, one of the country’s leading professional services firms, provides audit, tax, consulting and financial advisory services through nearly 3 600 people in 8 cities in South Africa and 16 cities in Southern Africa. Deloitte is the South African member firm of Deloitte Touche Tohmatsu. Deloitte South Africa recruits: Senior Exchange Administrator

Main Purpose

• The Senior Exchange Administrators role is to administer and monitor the ZA Exchange environment, ensuring that Global Policies and Procedures are implemented and that Deloitte ZA adheres to it.
• Ensuring that all Exchange servers have Forefront running at all times and that they are patched regularly.
• Responsible for managing the ISP for all Internet Mail filtering and being the Back Office TSO for third party e-mail software on all Smart  Phone devices that connects to our Exchange environment as well as providing second line support on OCS

Key Performance Areas 1.   Ensure Continuous Service2.   Contribute to the Management of Service Levels3.   Email Policy and Process of Termination4.   Manage Third Parties5.   Effective written & verbal communication

• 2+ Years experience on Electronic Mail systems including Exchange 2007
• 2 Years Windows 2003\8
• Microsoft Certified Systems Engineer, MCP (Messaging 2003)
• 3 Years Technical Support or A+ qualification
• MCSA
• MCSE 2003 or MCITP Enterprise Messaging Administrator

Technical Experience

• Good and thorough knowledge of Exchange 2007.
• Good  working knowledge of computers and peripherals
• Good Fault analysis skills.
• Knowledge and use of the software packages MS-WORD, MS-EXEL, MS-POWERPOINT, MS-ACCESS
• Good knowledge of server operating system (viz) Windows 2003\8.
• Capacity management for all National Exchange environments.
• Managing of public folders and distribution lists
• Testing of all service packs and patches that impacts Exchange
• Good communication skills to be able to communicate at all levels.
• Dealing with all Internet email to and from the Deloitte domain (Including creating new Deloitte rules, reducing of spam, releasing of mail)
• Full responsibility for the availability of Exchange Nationally.
• Maintaining and updating standards and procedures.
• Analytical and problem solving skills.
• Promotion of teamwork to attain goals

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