Department of Labour Recruits Client Service Officer x 2 Vacancies

CLIENT SERVICE OFFICER: REGISTRATION SERVICES 2 POSTS
SALARY : R148 584 per annum
CENTRE : Labour Centre: Springs – Ref No: HR 4/4/4/08/07
Labour Centre: Benoni – Ref No: HR4/4/4/08/09

REQUIREMENTS : Three years relevant tertiary qualification or equivalent. Two years functional
experience. Knowledge: All Labour Legislations and Regulations , Private
Employment Agency regulations and related ILO conventions , Batho Pele
Principles , Public Service Act , Public Services Regulations , Knowledge of the
Departmental Policies, Procedures and Guidelines. Skills: Problem solving ,
Computer Literacy , Basic interpersonal , Listening , Communication, Ability to
interpret legislation , Telephone etiquette, Mediation.

DUTIES : Manage the help desk support at the first port of the entry within Registration
Services. Render Employment Services to all the clients who visit the Labour
Centre. Resolve all complaints on all Labour Legislations received from Clients.
Receive all Unemployment Insurance Benefits Applications and Employer
declarations. Receive application forms in terms of Compensation for Injuries and
Diseases Act (COIDA) and Employer registration forms for COIDA.

ENQUIRIES : Ms I Engelbrecht, Tel: (011) 365-3700
Mr R Reddy, Tel: (011) 747-9601
APPLICATIONS : Chief Director: Provincial Operations: P O Box 4560, Johannesburg, 2001
FOR ATTENTION : Sub-directorate: Human Resources Management, Gauteng

CLOSING DATE : 15 September 2014 at 16:00
NOTE : Applications must be submitted on form Z83, obtainable from any Public Service
Department or on the internet at www.gov.za/documents. The completed and
signed form Z83 should be accompanied by a recently updated, comprehensive
CV as well as recently certified copies of all qualification(s) and ID-document
[Driver’s license where applicable]. Non-RSA Citizens/Permanent Resident
Permit Holders must attach a copy of their Permanent Residence Permits to their
applications. Should you be in possession of a foreign qualification, it must be
accompanied by an evaluation certificate from the South African Qualification
Authority (SAQA). Applicants who do not comply with the above-mentioned
requirements, as well as applications received late, will not be considered. The
Department does not accept applications via fax or email. Failure to submit all the
requested documents will result in the application not being considered.
Correspondence will be limited to short-listed candidates only. If you have not
been contacted within eight (8) weeks after the closing date of this advertisement,
please accept that your application was unsuccessful. Suitable candidates will be
subjected to a personnel suitability check (criminal record, citizenship, credit
record checks, qualification verification and employment verification). Where
applicable, candidates will be subjected to a skills/knowledge test. Successful
candidates will be appointed on a probation period of 12 months. The Department
reserves the right not to make any appointment(s) to the above post. Successful
candidates will be expected to sign a performance agreement.