District Managers Operations x 3 Vacancies

Posted on :

21 Jan, 2015

Category :

Management Jobs in South Africa

We need a strategic thinker and leader focused on strategy to use his/her
influence to lead and manage the overall operations and performance of Civic,
Immigration and Support Services.

SALARY : An all-inclusive salary package of R819 126 to R964 902 per annum (Level 13),
structured as follows: Basic salary – 70% of package; State contribution to the
Government Employee Pension Fund 13% of basic salary, The remaining flexible
portion may be structured in terms of the applicable remuneration rules.

CENTRE : Mpumalanga: Gert Sibande District Municipality Ref No: HRMC 3/15/3a
Western Cape: Cape Town Metro District Municipality Ref No: HRMC 3/15/3b
Western Cape: West Coast District Municipality, (This is a re-advertisement, and
applicants who applied previously need not re-apply) Ref No: HRMC 3/15/3c


REQUIREMENTS : A 3 year National Diploma /Degree in Social Sciences or NQF level 6
qualification with minimum of 5 years’ experience in Civic and Immigration
services or Operations Management, with 3-5 years’ in a management position •
A relevant postgraduate qualification will be an added advantage • Knowledge of
the Human Resource Plan, relevant legislation and prescripts as well as the
Public Service Regulatory Framework • Knowledge and information management
skills • Confidence to make decisions and solve problems • Business report
writing skills • Programme and project management skills • Computer literacy •
Financial management skills • Communication including presentation skills •
Planning and organising, policy development, operations and logistics
management skills • Competence in research methodology and analysis • A valid
drivers’ licence, willingness to travel extensively and work extended hours is

DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Manage operations of the Civic and Immigration Services in the
District / Metro Municipality in accordance with the service standards • Manage
Civic Services operations on the issuing of enabling documents (eg. birth,
marriages, and deaths, travel documents, IDs / Smart Cards etc) •Manage
Immigration operations (eg. port of entry, law enforcement, deportations and
inspectorate functions) • Align and integrate national immigration initiatives,
processes and policies to achieve improved efficiency and effectiveness in
service delivery • Ensure the accessibility of DHA services by the public and
management of outreach programmes • Ensure the delivery against the
mandates derived from the Government’s Programme of Action (POA) • Provide
inputs in the development of Civic and Immigration Services strategies •
Oversee operations and activities of all local offices and Ports of Entry to meet
the needs of the clients in line with the departmental service standards • Oversee
the integrity of the national population register in the district as well as ensure
effective utilisation of all relevant Civic Services systems • Identify external trends
and patterns that will impact the medium and long term footprint and channel
development as well as Immigration Services • Facilitate the development of the
footprint at Local Offices (small, medium and large), Permanent Service Points,
Thusong centres, Health Facilities and Mobile Offices • Revisit, review and
streamline all processes to ensure accuracy and efficiency in operations
execution • Manage the implementation of a service delivery plan with measures
to improve and monitor service delivery, combat corruption and address and
prevent backlogs • Act as a change agent for transformation and communicate,
motivate and drive change initiatives within the district • Recommend and
implement performance improvement initiatives • Drive consistency and
uniformity by enforcing Standard Operating Procedures (SOPs) and creating
uniformity within DHA offices and Port of Entry (POE) that adhere to set
requirements • Serve as a project leader within the District Municipality to ensure
effective project management implementation • Identifying policy gaps, provide
inputs and comments on drafting policy documents • Ensure effective
interpretation and implementation of Civic Services and Immigration legislative
framework • Ensure effective management of compliance with legislation,
regulations, DHA policies and procedures within the unit • Manage the delivery of
the Operational plan against the agreed objectives and timeframes • Report on
the performance of the District Municipality against the APP, BP and Operational
Plan to the Provincial Manager • Develop technical expertise within the District
Municipality and keep abreast of technological advancements • Draft and submit
reports that are required or delegated by Ministry, Director-General, Deputy


APPLICATIONS : To Apply: Quoting the relevant reference number, E-mail your CV (including at
least 3 references), certified copies of qualifications, ID and drivers licence,
together with a completed Z83 application form which can be downloaded from
our website, by the closing date to: [email protected]
Applications must be sent in time to the correct email address as indicated at the
bottom of the circular, to reach the address on or before the closing date.
Applications send to a wrong address and/or received after the closing date or
those that do not comply with the requirements, will not be taken into

CLOSING DATE : 23 January 2015
NOTE : Applications must be submitted on the Application for Employment Form (Z.83),
obtainable from any Public Service department or at www.gov.za and should be
accompanied by a comprehensive CV, including the details of at least three
contactable referees (should be people who recently worked with the applicant)
and certified copies of qualifications and identity document. It is the responsibility
of applicants in possession of foreign qualifications to submit evaluated results by
the South African Qualifications Authority. Where a valid driver’s licence is a
requirement, applicants must attach certified copies of such licences. If no
contact is made within three months of the closing date, please accept that the
application was unsuccessful. Successful candidates will be required to enter into
a performance agreement and be subjected to security clearance procedures.
Successful candidates may be required to undergo a competency assessment.
Candidates who possess a tertiary qualification, as well as those who promote
representivity (especially People with Disability), are encouraged to apply.

Director-General or other Business Units • Develop quality and risk management
frameworks, standards and practices • Ensure effective management of external
contractors and suppliers within the Unit • Ensure effective development and
management of internal Service Level Agreements • Ensure effective alignment
of Civic and Immigration Service’s budget and reporting to the Department’s
Strategic Planning in terms of the Treasury Regulations and PFMA of 1999 •
Ensure effective talent management within the unit (attraction, retention,
development) • Ensure effective and compliant implementation of performance
management within the Province • Liaise with various internal and external
bodies/institutions on matters relating to Civic and Immigration Services functions
• Recommend stakeholder development patterns within the District Municipality •
Ensure that the DHA services and plans are in line with the Integrated
Development Plan (IDP) of the Metro- Municipality • Ensure the delivery of
services against the mandates derived from the Government’s Programme of
Action (POA) • Represent the Province at management and other government
forums • Liaise and co-ordinate with governmental, non-governmental institutions
and other structures and organizations • Manage key stakeholder relationships
related to the delivery of services • Manage external contractors and suppliers in
an efficient manner • Interaction with Provincial and Local government • Ensure
effective management of compliance with legislation, regulations, DHA policies
and procedures within the Unit • Ensure compliance with all audit requirements
within the Province/ District/Metro • Prepare, monitor and control the annual
budget so that expenditure is in line with financial requirements and the strategy
of the Unit • Ensure that supply chain management and asset management are
effectively managed in line with Treasury Regulations and PFMA • Ensure the
management of grievances, discipline and terminations in the District Municipality
• Ensure that managers are equipped with the required skills to manage
transformation and transition.
ENQUIRIES : Mr WD Hlongwane, Tel No: (012) 406 4235

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