Emergency Medical Services Call Centre Opportunities at ECDOH (24 Vacancies)

Posted on :

20 Mar, 2014

Category :

Call Centre Jobs in South Africa

The Eastern Cape Department of Health is looking for Call Takers within the OR Tambo District (24 Positions). The intention of this programme is to up-skill Members of the Communities in the field of Call-taking within the Emergency Call Centre Environment.


Physically challenged individuals are encouraged to apply for the position as Call-Takers. Successful candidates will be required to work Day and Night Shifts in the Emergency Medical Services Call Centre for a period of 2 years.

Stipend: R5,000 per month


Reference Number: CLLT/ORTD/01/03//2014



Grade 12 or equivalent qualification.

Experience in the Operation of Switchboard and in Clerical/Administrative Functions will be an added advantage.

Communicate in English as well as fluency in the community language is a key requirement.


Skills and competencies:

Interpersonal and organisational skills,

Computer literacy,

Ability to work under pressure and in a team.



Handle incoming and outgoing calls,

take and convey messages,

test the switchboard consoles,

update departmental telephone director,

record and maintain information related to Emergency Medical Services Matters,

ensure proper maintenance of the switchboard equipment.


How to apply


Directions to candidates.

All applications are to be submitted for the attention of The Acting District Manager – Mr TE Syce, OR Tambo Emergency Medical Services District Offices, Mthatha.


All applications must be submitted on the prescribed Z.83 application form (download here) or you can obtain it from any government department.

All applications must be competed in full, accompanied by certified copies of Identity Document, Driver’s Licence, PDP and Qualifications.

Recent Curriculum vitae, stating the reference number and the post for which is being applied for, and forwarded to the address above.


Closing Date: 28 March 2014



No faxed, e-mailed or late applications will be considered.

Applicants may be assessed.

The department reserves the right not to fill the posts.

Correspondence will be limited to Shortlisted Candidates only.

Shortlisted candidates should avail themselves for the interviews at the specified time and venue as determined by the Department, otherwise they will forfeit the opportunity.


For enquiries, please call Mr TE Syce on 083 400 7227.


Anybody asking you to pay money to schedule your interview or offer you job may be a scam

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