Exceed Human Resource Consultants Ongoing Job Vacancy – Apply Now!

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Our client, a leader in IT Infrastructure Management, is seeking a young, dynamic, driven individual to join their team of experts. This position will report to their offices situated in Bellville, Western Cape.

Job Title: IT Operator
Location: Bellville

Job Summary:
Duties & Responsibilities:
• Operation of network and system monitoring systems for clients
• Act on alarms and other associated commands or messages displayed on monitors / displays
• Perform system administration tasks and maintain the database of monitored objects
• Health checks and compilation of reports
• Develop an awareness of a wide spectrum of IT technologies
• First line support offered
• Improvements to health checks made on an ongoing basis
• Continuously monitoring of client’s infrastructure, according to SLA
• Timeously responding to exceptions according to SLA.
• Administration maintained according to client SLA
• Continuously updating client and engineer of changes made (via email)
• Daily/Weekly/Monthly QA reports to be completed
• Standard report generated on request
• Stress report generated on a monthly basis
• Unit report generated on a monthly basis
• Patch and/or hot fix release testing completed
• New and current systems testing compared
• RT system to be maintained

Desired Experience & Qualification:
• Grade 12
• A+ and N+ or similar IT related qualification
• Basic understanding of hardware, operating systems (Linux or Windows), applications and networking
• Basic systems administration tasks
• Experience in the installation and set-up of networks, servers or workstations will be an advantage
• Advanced Excel and Word skills

To Apply:

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