Fidelity Services Group Ongoing Recruitment Opportunity – Apply Now!

Posted on :

29 Jan, 2024

Category :

Management Jobs in South Africa, Security Jobs in South Africa

Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.

 

 

 

 

Job Title: Operations Manager
Location: Johannesburg
Salary: Market Related
Job Type: Permanent
Sectors: Security, Management
Reference: 79615

 

Vacancy Details

Job Description

The above position is vacant in Midrand. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are met.

Minimum Requirements

  • Matric/Grade 12 Certificate or equivalent.
  • PSIRA Grade A registered.
  • Valid Driver’s License with own reliable transport is required.
  • At least 10 years’ experience in the security industry.
  • Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
  • Staff management experience is required.
  • Computer literacy with expert knowledge of the complete Microsoft package.
  • No criminal record or any pending cases.
  • Sound planning, administration, interpersonal communication and client liaison skills are required.
  • Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
  • Knowledge of ISO 9001:2008 Quality Management and its requirements.
  • Police or military background a plus
  • 5 years + Security management experience
  • Proven track record as a manager
  • Well spoken.
  • Strong investigation and report writing ability.
  • Own transport

Key Performance Areas: (not totally inclusive):

  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
  • Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client
  • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
  • General management and supervision of security staff to ensure that required performance is met at all times
  • Dealing with all required administration matters
  • Liaising daily with management on various operational issues
  • Liaising daily with Regional Management on various Operational matters.
  • Ensuring that all HR related queries are dealt with promptly.
  • Formulate disciplinary actions – Strong HR/IR Skills.
  • Ensuring the timeous submission of reports to both client and to the Regional Office.
  • Submitting relevant weekly / monthly incident and general reports to Management.
  • Investigating incidents and reporting on such.
  • Pro-active planning on various sites and clients.
  • Must have sound knowledge of the ISO 9001:2008 Management System.

Other personality attributes:

  • Assertiveness
  • Initiative
  • Strong leadership ability
  • Presentable

Core Competencies:

  • Analytical, Critical Thinking & Planning skills
  • Leadership & Self Development
  • Goal Setting & Organisational skills
  • Driving & Managing change
  • Driven for results
  • Interpersonal skills
  • Communication direction & skills
  • Development of others
  • Customer focus
  • Teamwork

 

To Apply

Click Here!

Application Deadline: February 29 2024

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful


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