Posted on :
17 Mar, 2022
The Solutions Architect – IT Infrastructure Services, is responsible for designing solutions architecture, providing technical leadership and support in executing the Group IT strategy to contribute to the growth and profitability of the Fundi Group and provide technical advisory to advance the overall health of the IT Infrastructure Services function. This role supports the IT Infrastructure Services team to support management in the delivery of IT Infrastructure services objectives and operations. Oversees the maintenance of superior technology standards of the division thus enhancing the image of Fundi IT and ensure that IT Infrastructure standards and best practices are adhered to.
Job Title: Solutions Architect – IT Infrastructure
Location: Roodepoort, Gauteng, South Africa
Reference #: #SA01
Contract Type: Permanent
Salary: Market Related
.Design and implement architecture solutions for IT infrastructure projects and back-bone infrastructure health in line with our business and technology objectives.
.Define IT infrastructure standards and best practices, taking into account cybersecurity, innovation and IT technology strategy.
.Oversee the deployment, monitoring, maintenance, design, upgrade, and support of all IT infrastructure systems, including servers, PCs, operating systems, hardware, software, and peripherals.
.Conduct research on potential technology solutions in support of business objectives, and present these for approval
.Implement approved Support IT Infrastructure projects
.Work with the business to ensure ongoing IT support process efficiency
.Provide advisory support to management and stakeholders regarding pertinent IT activities
.Provide feedback (reporting) to IT management and executive on achievements, pending issues, problems, and suggested recommendations and on team performance and outputs.
.Always ensure that IT Infrastructure services resources are effectively and efficiently assigned as best as possible to deliver on both strategic and tactical software development and maintenance objectives.
Attend IT Management Committee and other applicable committees as a representative of our IT Infrastructure function as required.
.Benchmarking, analysis, reporting on and making recommendations for the improvement of the IT infrastructure and IT infrastructure systems to management as required.
.Monitor compliance to IT policies and procedures, including those for IT infrastructure architecture, cybersecurity, disaster recovery, IT computer assets, backup of data and service provision.
.Control all user access rights to the corporate network
.Oversee asset management for IT hardware, software, and equipment
.Participate and manage contracts and Service Level Agreements with all IT infrastructure service providers
.Providing all users with appropriate support and advice within SLAs.
.Optimise IT infrastructure costs and operational efficiencies.
.Ensure minimum disruption of core operations’ system-dependent processes.
.Ensure that the IT infrastructure services provide superior customer service experience to internal and external clients, including support turn-around times.
.To ensure that customer service standards are maintained in accordance with service level agreements and to assist with technical advice and other assistance over and above the normal business systems duties
.To make recommendations on technical or complex business systems functions related to IT infrastructure.
.Communicate effectively with external parties as well as business systems team and other divisions.
.Acts as the advisory to stakeholders on relevant IT related requirements
.Act as the liaison with external stakeholders on behalf of IT
.Oversee the day-to-day delivery of external suppliers
.Perform other ad-hoc IT projects and initiatives as assigned
.Continuous Process Improvement: Ensure full compliance to all IT processes, policies and procedures and identify areas for improvement.
.Innovation: Participate with senior management and staff in driving innovation on IT backbone services and support desk management, processes, and strategy execution..
.Stay current with IT infrastructure trends and best practices, including cybersecurity, disaster management, hosting and communication services.
Minimum Bachelor’s degree in Computer Science/IT /Software Engineering, or related
Advantage: Technical certification in cybersecurity, hosting platforms, IT infrastructure architecture, enterprise architecture or project management
At least 3 years’ experience in a senior IT Infrastructure Services position.
At least 8 years’ experience working in the IT Infrastructure Services and Support.
Experience in financial services industry will be an added advantage.
Application Deadline: 24/03/2022