Posted on :
27 May, 2016
27 May, 2016
We are a science-led global healthcare company with a mission: we want to help people to do more, feel better, live longer.
1.Manage and maintain CRM seed data, such as profiling assessments, product hierarchy, access rights, lists of values, etc. – change will be driven by both end users (Medical Representatives) and the business
2.Handle any business-driven changes to the above data, such as territory realignment, marketing and sales strategy changes, re-profiling, re-targeting etc.
3.Liaise and pro-actively work with the user community, marketing and sales teams to achieve the above and create a highly effective support database for the Medical Representatives and Medical Scientific Liaisons (MSL)
4.Manage procurement of handheld devices (e.g. ipads) and assign handheld devices to Medical Representatives and First Line Leaders.
5.Train the Sales Team on the use of hand held devices (e.g. ipads)
6.Liaise with the IT team to prepare and deliver up-to-date reports, which will assist the business in their decision-making process
7.Work closely together and support the users of the CRM tool, including fast and effectively change request handling and user education
8.Act as the continuous bridge and communication between the different user groups, such as Medical Representatives, Management, Marketing and IT
9.Create and design Reports that may help to make quick business decisions
10.Load marketing & Medical tactical elements and promotional / scientific content on the system, and track delivery to the customers
11.Supervise deployment of Insight reporting tool to Medical representatives, First Line Sales Managers, Marketing Leads and Training manager
12.Lead the transfer of data into Veeva, the new CRM tool, once deployed
Matric + Tertiary Qualification
1 – 2 years experience in a Pharma / FMCG industry
Must have used online Data management tools/ systems
Must have people management skill, good communication and computer skill.
Data management and system management
You may apply for this position online by selecting the Apply now button.
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