Harmony Gold: IT Service Desk Technician

Posted on :

5 Nov, 2012

Category :

IT Jobs in South Africa, Technician Jobs in South Africa

Minimum Requirements:

 

  • Grade 12 or equivalent (N3).
  • IT Tertiary qualification.
  • Technical experience in Microsoft Office, Windows XP and Windows 7 and other peripherals
  • ITIL Foundation
  • Experience in Remedy will be an advantage.
  • Good interpersonal & communication skills
  • Must be able to adapt to change
  • Must be able to work well in a team
  • Must be able to work under pressure and independently

Duties

  • Incident and call logging management
  • User support
  • Trouble shooting
  • Liaise with external vendors and business
  • Perform on-site and remote technical support
  • Change management and SOX compliance
  • Ensure compliance to ITGC processes

and procedures

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