Posted on :
21 Nov, 2022
21 Nov, 2022
We’re looking for a dedicated and technically skilled Desktop Support Technician that has excellent interpersonal skills to join our dynamic company. The successful candidate will be responsible for providing technical support, overseeing, and maintaining the company’s computer hardware and software systems.
Who we are:
Hire Resolve specialist recruitment agency, we focus on recruiting within specific Industries with both a Local and International focus. Our specialised recruitment consultants are well-versed and highly networked in their specific industries.
Job Title: IT Desktop Support Technician
Location: Century City
Duties & Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Providing timely and accurate feedback to staff.
Help new employees set up their workstations.
Maintain and upgrade equipment as needed.
Desired Experience & Qualification:
Prior experience in tech support, desktop support, or a similar role.
Intermediate proficiency in Microsoft 365 administration.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Ability to work well and collaborate within a team environment.
Good written and verbal communication.
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
Continuous self-development by broadening of own technical, functional, and industry skills base.
Experience in working in a fast-paced company.
Keen interest and ability to learn new software and hardware
What we can offer you:
A young, collaborative, vibey working environment with success-driven teammates.
Opportunities for growth and development.