Homechoice Trainee Analyst X 2 Positions

The ideal x2 candidates for this role in Customer Analytics will be responsible for analysing and interpreting the customer database.

Key Performance Areas

• Continuously develop and improve forecasting tools and approaches
• Compile and distribute a list forecast on data to senior management with recommendations
• Accurately interpret all data, identify and communicate trends from the database and translate these into business strategies
• Responsible for the continuous analysis of the customer retention, acquisition and reactivation strategies
• Complete the interpretation of monthly reports as requested by the business
• Produce and communicate monthly neglected segment selections and review and report back on their performance
• Develop, maintain and communicate the Nixie, overall connectivity, tele connectivity as well as the trend reporting (datapack)
• Investigate, improve and implement contactability strategies

Requirements:

Qualifications & Accreditations

• A relevant degree with majors in mathematical or statistical subjects
• A SQL/ Excel qualification would be advantageous

Experience & Skills

• Advanced computer literacy skills with a high proficiency in MS Excel
• The ability to integrate and interpret numerical and statistical information
• Proven analytical skills

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