Hospice Palliative Care Association of South Africa Recent Job Opportunity

Posted on :

24 Sep, 2019

Category :

QA / QC Jobs in South Africa

Hospice Palliative Care Association of South Africa seeks to promote quality in life, dignity in death and support in bereavement for all living with a life-threatening illness by supporting member hospices and partner organisations.

Job Title: Trainer / Quality Assurance Mentor
Location: Richards Bay

The primary purpose of this position is to assess the quality of the HIV/AIDS services provided at community level, design and implement quality improvement interventions, including training, to maintain the standards of care across community-based programs within the APACE Project


  • Quality Assurance and Quality Improvement
  • Work with District staff to define standards of care for HIV/AIDS services aligned with national and international guidelines and practices.
  • Collaborate with the District to document agreed upon standards and institutionalise them.
  • Design and develop tools to monitor and assess the quality of the community-based services provided by APACE team.
  • Conduct regular assessments to monitor the standards of the care provided under community-based APACE programs.
  • Work in close collaboration with MER team to document and report on the outcomes of the assessments, challenges identified and best practices, enabling informed and timely programmatic decisions.
  • Design and implement quality improvement interventions to address the provision of sub-standards services and ensure provision of high, quality care at community level.
  • Conduct SIMS assessments for CBOs and FBOs supported through APACE and implement quality improvement interventions to address identified gaps.
  • Support the development and implementation APACE community component risk management (including the ongoing management and review of risk registers)
  • Training and Capacity Development
  • Train and mentor district staff and community stakeholders on the standards of care for HIV/AIDS services at community level.
  • Design customized training courses and workshops to address the specific needs of community stakeholders and DoH staff.
  • Develop work aids, training material and communication material to support the implementation of best practices and maintenance of standards of care.
  • Provide guidance to APACE team on the required standard of care and provide mentorship as needed.


  • Bachelor’s in Health; Public Health or related field
  • 5 to 7 Years’ experience in HIV/AIDS or Public Health field
  • 3 to 5 Years’ experience in Training facilitation
  • 3 to 4 Years’ experience in Quality Assurance and Quality Improvement
  • 3 to 4 Years’ experience in M&E and reporting
  • Proficiency in MS Office


  • Technical, professional knowledge and expertise
  • ​Customer centric focused
  • Problem solving, and solution focused
  • Communication skills including report writing and analysis.
  • Building and leading a high-performance team
  • High level of accuracy and attention to detail
  • Conflict handling
  • Ability to manage high volume work flow with minimal supervision.
  • Innovative thinking
  • Compassion

To apply

Please submit a detailed CV, covering letter and names of three contactable references including email contact to [email protected].

Please note it is a requirement that the employee resides in the work district, relocation will be at your own cost.

Preference will be given to suitably qualified candidates from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as the organisation’s employment equity plan.

Application Deadline: Wednesday, 25th September, 2019

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