Hotel Receptionist X 3 Vacancies

Job purpose

·         To provide an amazing face on face and telephonic guest interaction whilst checking in or making enquiries.

·         Ensuring a positive and customer orientated front desk service.

Duties and responsibilities

·         dealing with bookings by phone, e-mail, letter, fax or face-to-face

·         completing procedures when guests arrive and leave

·         choosing rooms and handing out keys

·         preparing bills and taking payments

·         taking and passing on messages to guests

·         dealing with special requests from guests

·         answering questions about what the hotel offers and the surrounding area

·         dealing with complaints or problems

Qualifications

·         Matric and a hotel qualification (an advantage)

·         Must have brilliant customer service and problem solving abilities

·         Willing to grow within the hotel and group

·         Fluent in English

·         Professional telephonic manner

·         Previous hotel experience

Working conditions

·         The hotel is based in Central Sandton and has 5 star stature.

·         It will require shift work and runs three daily shifts.

Physical requirements

·         The job will require strong focused individuals who will have an opportunity to grow and build an amazing career with an amazing group.

Remuneration

·         R10 000.00 plus group benefits,

·         Medical aid and Pension among others to be discussed.

Job purpose

·         To provide an amazing face on face and telephonic guest interaction whilst checking in or making enquiries.

·         Ensuring a positive and customer orientated front desk service.

Duties and responsibilities

·         dealing with bookings by phone, e-mail, letter, fax or face-to-face

·         completing procedures when guests arrive and leave

·         choosing rooms and handing out keys

·         preparing bills and taking payments

·         taking and passing on messages to guests

·         dealing with special requests from guests

·         answering questions about what the hotel offers and the surrounding area

·         dealing with complaints or problems

Qualifications

·         Matric and a hotel qualification (an advantage)

·         Must have brilliant customer service and problem solving abilities

·         Willing to grow within the hotel and group

·         Fluent in English

·         Professional telephonic manner

·         Previous hotel experience

Working conditions

·         The hotel is based in Central Sandton and has 5 star stature.

·         It will require shift work and runs three daily shifts.

Physical requirements

·         The job will require strong focused individuals who will have an opportunity to grow and build an amazing career with an amazing group.

Remuneration

·         R10 000.00 plus group benefits,

·         Medical aid and Pension among others to be discussed.

Remuneration

·         R10 000.00 plus group benefits,

·         Medical aid and Pension among others to be discussed.

How to Apply

Click here to apply online