Huawei Technologies Vacancies: Front Office Engineer x 2 Positions

Posted on :

22 Aug, 2014

Category :

Engineering Jobs in South Africa

We require for 2 Front Office Engineers based in Roodepoort.

Minimum Requirements

1. Diploma in Electrical Engineering/ IT/ Telecommunication.
2. At least 2 years related work experience in telecom network operation and maintenance or 1 years

experience with Huawei.

3. Familiar with OSS and dispatch systems.

4. Familiar with GSM and 3G.

5. Be able to work on shift.


Job Specification

1. Responsible for alarm monitoring and escalation, restoration, information.
2. Responsible of fault escalation:

– TT quality ; Escalate on time and accuracy;

– Send SMS on time ,voice call , email;

– Update on time with proper information in remedy and via SMS;

– Closing on time with right root cause.

3. Inform shift manager about L1 and important outage within 5 MIN and update him/her every 30 Min.

4. Responsible for CRs surveillance quality:

– Monitor from beginning and end the CR;

– System healthy checking has been done when CRs are finished;

– Report CR status in Remedy when CRs are finished;

– TT created when CRs time expired and there was faulty.

5. Report sending on time and accurate.

6. Daily report

7. Access control with subcontractor and Landlord


How to Apply

Click here to apply online

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