Huntswood Recent Available Job Opportunity – Apply Now!

Posted on :

7 Nov, 2024

Category :

Customer Service Jobs in South Africa

We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed.

 

 

 

 

Job Title: Customer Support and Sales Adviser
Location: Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Sales, Telecommunications
Reference: 112023

 

Vacancy Details

Job Overview:

Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team.

Job Responsibilities:

  • Providing excellent customer service, with customers issue being resolved first time around.
  • Use your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.
  • Build rapport with customers, get to know their individual needs and put their interests first.
  • Excellent time management skills
  • Convert incoming customer service calls into sales.
  • Explain to customers the offer and the product benefits.
  • Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
  • Building great rapport with your clients, to ensure there is a trust level built.
  • Act as a brand ambassador of our client

Job Required Requirements:

  • Grade 12 or a NQF 4 Equivalent
  • Outbound/ Inbound sales experience (local / international)
  • Minimum 6 months sales + 6 months customer service
  • Recent 1-year unbroken tenure
  • Resides within a 30 KM radius from the office.

Skills Required:

  • Excellent verbal communication
  • Soft Skills
  • Sales Ability (comfortable with handling objections, building rapport, needs analysis)
  • A solid background in targeted customer service.
  • A driven mindset and a love for hitting targets.
  • Attention to detail, so the conversation is correctly captured and actioned.
  • Customer centricity
  • Ability to multitask.

Preferred Skills:

  • Advanced sales/upselling or retentions experience.

What else to expect?

  • In a 4 week training programme, you’ll learn our systems, meet your new colleagues, perfect your service technique and learn what makes a great customer experience.
  • Joining as one of our Customer Support Advisors, you will receive extensive training and support allowing you to develop your sales expertise.
  • You will have excellent progression potential at D&G, with opportunities to progress into career pathways. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.

 

Company Benefits:

  • Medical Insurance
  • Group Life Cover
  • Early Life Bonus – R2500 (first 4 months based on attendance)
  • Attendance Bonus – Up to R1750
  • KPI Bonus
  • Free Breakfast Monday

 

Core Behaviour

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:

  • Confidential, reliable and genuine
  • Dynamic, passionate and determined
  • Friendly, compassionate and cooperative

“It’s not just about what we do, but the way we do it. And it’s our values that make us special.”

 

To Apply

Click Here!

Application Deadline: November 29 2024


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