Information Technology Manager at AIG South Africa

Posted on :

17 Dec, 2013

Category :

IT Jobs in South Africa

Position Description 
The IT Manager will manage in-country IT system related projects; information technology system related in the country head office and/or branch offices; monitor the production environment; collaborate with production support teams to ensure the production SLAs are met; manage the in-country IT system delivery budget to ensure spending are within the authorized budget; ensure all practices and processes are in compliance with corporate standards and policies; and maintain a positive relationship with the business stakeholders within the country.


Position Requirements 
Key Responsibilities:
•The IT Manager reports to the Senior Information Officer.

•Accountable for leading the portfolio of IT projects (non–Alpha) agreed and prioritised with the business function

•Accountable for the management and maintenance of the IT project portfolio for the business function.

•Accountable for the management and maintenance of key business process maps, and application/infrastructure landscape

•Responsible for working with the leadership team to participate in the definition of solutions, delivery and alignment to business and IT strategies.

•Responsible for the communication of the SIO vision and strategy for both the function and IT solutions to the business function.

•To be the point of contact for queries around the level of IT service or project delivery raised by the business function leadership team.

•To provide project and service support as the point of contact for matters escalated to the business leadership team from IT.

•Responsible for the implementation of the SIO and Delivery functions vision and goals.

•Responsible for supporting the IT relationship with 3rd Party Suppliers

•Responsible for ensuring that projects are delivered to agreed timelines, budget and meet quality standards set by SOX, Audit and internal governance rules.

•Continually identify opportunities for process improvement and initiate work to do so where cost benefit justified

Position Requirements:

Leadership Skills / Competencies Required:
•Proven ability to build relationships with senior business managers and to communicate business strategy to IT, in respect of fit to IT strategies and delivery plans.

•Strong IT delivery management experience of leading and developing a team of diverse staff on an assignment basis, across multiple disciplines.

•Strong Talent and people Management skills and experience of direction setting and organisational development

•Excellent communication and listening skills with people at all levels of the organisation from divisional Exec teams to project assigned resources

•The ability to understand and translate IT and business vision, to set goals required to develop an accountable and collaborative environment within which the quality of delivery clear and understood

•Proven experience of working at a senior level in IT, working closely with country business and IT partners (including external suppliers) within a fast peace environment.

•Have strong appreciation of, and respect for, diversity in the workplace.

•Proven track record in managing a portfolio of programmes and projects, and the ability to initiate and lead change at a corporate level

Technical Skills / Competencies Required:
•Proven delivery track record of working closely with senior business teams – leading major projects.

•Experience of leading strategic change programmes including use of 3rd party suppliers across multiple platforms.

•Demonstrated technical leadership in systems integration, and provision of IT support services across applications / infrastructure

•Proven vendor management skills.

•Proven experience of budgeting & financial control at departmental level

•Ability to work on complex problems requiring detailed analysis, and identification and implementation of recovery actions.

•Experience within financial services background or in process / transaction led business.

•Bachelor or Masters Degree in computer science /engineering / business related field with a proven track record of continuous skill development.


Experience Required:

•Minimum of 3 years in similar capacity in IT leadership capacity
•Bachelor degree in a related technical discipline or equivalent experience
•Master degree is a plus but not required
•Prior experience working in cross functional and matrix environment is a plus but not required
•Working knowledge of General Insurance or Financial Services preferable
•Process and workflow experience is an advantage


Job ID #: 93758 Employment Type: Full Time – Permanent
Location: Johannesburg Education Preferred: Bachelors Degree (or equivalent)
Business Unit: AIG Property Casualty Relocation Provided: No
Functional Area: Information Technology Travel Percentage: 0%

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